Ratings based on 991 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Nov 2024
Lovely hotel - super convenient
by A verified traveler
Posted 5 Nov 2024
Cold in room curtain lets light in permanently open can't close to block lights from outside it's not a la Quinta
Comment from Hotel Management
5 Nov 2024 by Lisa, Hotel Management
Thanks for letting us know your issue- ther are black out curtains under the permanent drapes that will all darkness. Our hotel will be remodeled next year- please try us again to see the improvements
by A verified traveler
Posted 1 Nov 2024
We enjoyed our stay. The only thing that bothered us is charging $75 non fundamental pet fee.
Comment from Hotel Management
1 Nov 2024 by Lisa, Hotel Management
Thanks for staying- the pet fee is for extra cleaning when the pet leaves. Please come back to see us again
by A verified traveler
Posted 28 Oct 2024
Comment from Hotel Management
1 Nov 2024 by Lisa, Hotel Management
thanks for staying! Hope you can stop by to visit again soon
by A verified traveler
Posted 27 Oct 2024
Comment from Hotel Management
27 Oct 2024 by Lisa, Hotel Management
Thanks for staying- please come back soon to visit!
by A verified traveler
Posted 21 Oct 2024
We’ve stayed here multiple times when coming to Erie. We love how convenient it is to many restaurants & shopping. The pool & hot tub are wonderful! This trip, we had a whirlpool room that was spectacular after a long, fun day of shopping.
Comment from Hotel Management
21 Oct 2024 by Lisa, Hotel Management
Thanks for coming back! Hope to see you soon
by A verified traveler
Posted 19 Oct 2024
Liked it all
Comment from Hotel Management
20 Oct 2024 by Lisa, Hotel Management
happy you enjoyed your stay! please com back to visit soon.
by A verified traveler from Toronto
Posted 13 Oct 2024
Coffee service is Good.
Bed Mattresses needs to be changed. Sofa bed springs are terrible. Another queen bed has dilapidated mattress that caused my husband and myself to sink into middle on if.
Comment from Hotel Management
18 Oct 2024 by Lisa, Hotel Management
We apologize that you experienced issues during your recent stay. Our property will undergo a full redo 2025! please come back to visit and see the changes.
by A verified traveler
Posted 8 Oct 2024
Comment from Hotel Management
8 Oct 2024 by Lisa, Hotel Management
Thanks for staying! So happy you enjoyed your stay.
by A verified traveler
Posted 7 Oct 2024
none
Comment from Hotel Management
8 Oct 2024 by Lisa, Hotel Management
Happy to see you enjoyed your stay- please come back to visit soon!
