Ratings based on 672 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Jan 2025
The staff is amazing at this property.
Comment from Hotel Management
2 Jan 2025 by CH, Hotel Management
Thank you for those kind words! We look forward to seeing you again! Happy New Year!
by A verified traveler from Cleveland
Posted 30 Dec 2024
Comment from Hotel Management
31 Dec 2024 by CH, Hotel Management
Thank You for staying with us! Happy New Year!
by A verified traveler
Posted 29 Dec 2024
Nice place to stay. Spacious rooms but not very comfortable furniture or bed. The floor was pretty noisy, kids running around. No one answered the phone when we called down to the front desk. We tried 3 separate times. Only one person working the desk with about 10-15 people in line. Not efficient.
Comment from Hotel Management
30 Dec 2024 by CH, Hotel Management
We apologize for the inconvenience; I will definitely pass along this information to management! Have a great day.
by A verified traveler
Posted 28 Dec 2024
The thing that jumped out at us is just how amazing the staff are. Front desk staff could be anymore friendly & helpful if they tried!! We will now be staying here whenever we visit Erie, Pa.
Comment from Hotel Management
30 Dec 2024 by CH, Hotel Management
Thank you for choosing we greatly appreciate your kind words. "We hope you enjoyed your time with us, "Please come back and visit us again soon, "We value your feedback, and "Have a safe journey
by A verified traveler
Posted 20 Dec 2024
Views and closeness to hospital
Comment from Hotel Management
20 Dec 2024 by Cherelle H., Hotel Management
Glad you enjoyed your stay!
by A verified traveler
Posted 16 Dec 2024
The hotel was very clean, and well run. There were zero disappointments. The hotel restaurant was very, very good; a nice surprise. I would definitely recommend this hotel.
Comment from Hotel Management
17 Dec 2024 by Cherelle H., Hotel Management
Thank you so much for your kind words. We look forward to your business in the future.
by A verified traveler
Posted 15 Dec 2024
Comment from Hotel Management
15 Dec 2024 by Cherelle H., Hotel Management
Thank You
by A verified traveler
Posted 13 Dec 2024
Place was great. I had a problem with the parking gate but that was the only thing that i could complain about...
Comment from Hotel Management
15 Dec 2024 by Cherelle H., Hotel Management
I'm glad you enjoyed your stay! Sorry for any inconvenience that parking caused. If you have any questions, please feel free to contact us.
by A verified traveler from San jose
Posted 11 Dec 2024
The restaurant was fantastic.
Comment from Hotel Management
11 Dec 2024 by Cherelle H., Hotel Management
I'm so glad you enjoyed it!
by A verified traveler
Posted 8 Dec 2024
The staff were super accommodating, flexible, kind, and friendly to people dealing with medical issues and really crazy weather. When they were struggling with a terrible blizzard, their focus was still on their guests. We appreciate their kindness and generosity.
Comment from Hotel Management
9 Dec 2024 by ER, Hotel Management
Thank you for choosing Hampton!
