Ratings based on 984 Verified Reviews
4.5 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Nov 2024
It was great
by A verified traveler
Posted 25 Nov 2024
Comfortable beds
Comment from Hotel Management
25 Nov 2024 by General Manager, Hotel Management
Hello Sheila,Thank you for your review. It's great to hear that you enjoyed the comfortable bed during your stay and we look forward to welcoming you back.Sincerely,Shelly McGranor - Front Desk Manager
by A verified traveler
Posted 23 Nov 2024
by A verified traveler
Posted 11 Nov 2024
There’s very little insulation between rooms so it was very noisy. Doors slamming and kids shouting and running in the halls till after midnight. They also only clean the rooms if you stay 5 or more days. I like to have clean towels and empty garbage cans. The shampoo dispenser was empty too. Glad I brought my own
Comment from Hotel Management
13 Nov 2024 by General Manager, Hotel Management
Hi Kim,Thank you for sharing your review. We're sorry that noise from other guests affected your stay and that our housekeeping service didn't meet your expectations. We'll review our standards with housekeeping to ensure that service is provided as intended every other day and that amenities like the shampoo dispenser are stocked properly. We appreciate your understanding and look forward to welcoming you back for a more restful stay.Sincerely,Shelly McGranor - Front Desk Manager
by A verified traveler from Park City
Posted 8 Nov 2024
Ok, but highway noise was noticeable.
Comment from Hotel Management
9 Nov 2024 by General Manager, Hotel Management
Dear John,Thank you for your feedback and for staying with us! We're glad you enjoyed your stay overall. For your next visit, we’d be happy to try to ensure a room on the quieter side of the hotel to enhance your comfort. We appreciate your understanding and look forward to welcoming you back to Hampton Inn Erie South soon!Sincerely,Shelly McGranor - Front Desk Manager
by A verified traveler
Posted 8 Nov 2024
Everything was fine!
Comment from Hotel Management
9 Nov 2024 by General Manager, Hotel Management
Hi Clayton,Thank you for being our guest at Hampton Inn Erie South! We appreciate your review and are glad to hear everything went well during your stay. Please consider joining us again in Erie soon for an even better experience! Sincerely,Shelly McGranor - Front Desk Manager
by A verified traveler
Posted 6 Nov 2024
The staff are all super friendly. The property super clean. The breakfast was great! I would have given a 5 but I think some upkeep or painting could be done in the bathroom in the room we stayed in. It's no fun to see chipped paint and worn shower floors on your mini away day.
Comment from Hotel Management
6 Nov 2024 by General Manager, Hotel Management
Dear Brenda,Thank you for being our guest on your getaway. We take great pride in the high standards of cleanliness and hospitality we adhere to, so we are pleased that this was reflected in your experience. Receiving recognition for our delicious breakfast offerings is always appreciated as well. Your feedback about the bathroom will be shared with our internal team to ensure any opportunity for improvement is seized. We hope to welcome you back soon for a seamless stay worthy of a perfect rating.Sincerely,Shelly McGranor - Front Desk Manager
by A verified traveler
Posted 12 Oct 2024
Super great breakfast in the morning. Coffee and tea all day. Convenient to shopping and 1 exit (less than 2 miles) from the casino. Super friendly desk associates. Helpful and so nice. We stay here every year. Great pool and exercise room too
Comment from Hotel Management
14 Oct 2024 by General Manager, Hotel Management
Dear Minette,We're delighted you enjoyed your stay at Hampton Inn Erie South! It's great to know that our tasty breakfast, convenient location, and friendly staff continue to impress you. Please come see us again soon.Sincerely,Shelly McGranor - Front Desk Manager
by A verified traveler
Posted 9 Oct 2024
Staff was friendly and helpful. Breakfast was great with hot protein options. Would recommend
Comment from Hotel Management
9 Oct 2024 by General Manager, Hotel Management
Dear Marcia,Thank you for your kind words! It's delightful you enjoyed our friendly service and hot breakfast options. We appreciate your recommendation and look forward to welcoming you back to Hampton Inn Erie South!Sincerely,Shelly McGranor - Front Desk Manager
by A verified traveler
Posted 26 Sep 2024
Great breakfast
Comment from Hotel Management
27 Sep 2024 by General Manager, Hotel Management
Hi Danielle,We firmly believe that a good meal to start the day is essential, and we are glad you enjoyed our delicious breakfast! Thank you for staying with us at Hampton Inn Erie South, and we look forward to welcoming you back soon.Sincerely,Shelly McGranor - Front Desk Manager
