4/10 Poor
Patricia
Traveled with group
Nov 30, 2024
Disliked: Staff & service
Our stay started off well however we then became stranded after a winter storm due to the parking lot not being plowed, we also asked the evening before for a late check out the next morning as the roads were closed and we wanted to wait to see if they would open before booking an additional night but we were told this was not possible. The male staff did not help the female staff shovel and basically stood around. We checked out before the usual time as the road was open however it became closed again causing us to have to stay again but we choose to stay at another area hotel. I travel annually to your town and will not choose your hotel again.
Patricia
Stayed 2 nights in Nov 2024