Ratings based on 19 Verified Reviews
2.6 Room cleanliness
3.3 Service & staff
5.0 Room comfort
2.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 6 Sep 2024
Comment from Hotel Management
7 Sep 2024 by Mukesh Patel, Hotel Management
Hi JonThanks for staying at our economy hotel. During Your stay you always had "do not disturb" sign and we respected it.
by A verified traveler
Posted 8 Aug 2024
No 24 hour desk
Comment from Hotel Management
9 Aug 2024 by Mukesh, Hotel Management
Rob SouthworthSorry Rob on website timing is posted. Need to read before you book it.
by A verified traveler
Posted 26 Jul 2024
Good enough for its purpose... a cheap place to stay.
Comment from Hotel Management
27 Jul 2024 by Mukesh Patel, Hotel Management
Dear ,JasonThank you for taking the time to complete our online survey regarding your recent stay at Rodeway Inn. As a guest you are truly valued. Your feedback about is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to reach out to us . We hope to see you again soon. Sincerely, Mukesh Patel Rodeway Inn
by A verified traveler
Posted 26 Jul 2024
Swastika on the lobby door to the back. Manager was really rude. Dirty bed clothes and coffee/blood stained mattress cover mini fridge broken/didnt stay cold
Comment from Hotel Management
29 Jul 2024 by Mukesh Patel, Hotel Management
Your husband came and apolozige for your rude racist behavior. Came inspected your room and there was no blood nor coffee stains . Fridge was in working order. Gave your husband new set of sheets eventhough no stains . I have my First amendment right just like you. You are illiterate.
by A verified traveler
Posted 26 Jul 2024
Comment from Hotel Management
27 Jul 2024 by Mukesh Patel, Hotel Management
Dear ,JacobThank you for taking the time to complete our online survey regarding your recent stay at Rodeway Inn. As a member you are truly valued. Your feedback about is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to reach out to us . We hope to see you again soon. Sincerely, Mukesh Patel Rodeway Inn
by A verified traveler from Long Beach
Posted 24 Jul 2024
Comment from Hotel Management
7 Sep 2024 by Mukesh PAtel, Hotel Management
Dear Van,Thanks for staying at our economy hotel and complementing the hotel. See you soon.
by A verified traveler
Posted 24 Jul 2024
The property was everything I expect at this pricepoint with few exceptions. The bed was heavilly stained with something. The pool was pretty scary, and the shower head was crusted with black mold. I cleaned the last one but literally its so easy and inexpensive to address these basic health concerns.
Comment from Hotel Management
25 Jul 2024 by Mukesh Patel, Hotel Management
BrandonOn behalf of our entire team, I would like to apologize for failing to exceed your expectations with pool is kids friendly outdoor salt water pool nothing to fear and deepest side is 5 feet. If you had mentioned about shower head we would have taken care and will be addressed to housekeeper so it won't happen. I even asked you" how was your stay?" and you said it was fine.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.
by A verified traveler
Posted 19 Jul 2024
Location looked very unsafe, in fact, ended up having to book a different location for the same night because it did not feel safe to stay there.
Tried to speak about issue with person / manager on site at the time, they were not receptive to claims and very difficult to communicate with. As a result, we basically paid for zero service and ended up paying a much higher premium (> 2x the charge) at another hotel in addition to the non-refundable payment to Rodeway.
No hotel that presents an unsafe environment for its potential customers should ever have an unrefundable/non cancellable charge.
Comment from Hotel Management
19 Jul 2024 by Mukesh, Hotel Management
Sheri HirterWe never have any theft or break in in our ownership period of 25 years in business.Our location is well lit and monitored 24/7. Why are you misguiding public by using different names on review? Stop this or face legal consequences.you made decision not to stay and ended up paying twice is not hotel's fault.
by A verified traveler
Posted 14 Jul 2024
Sand on the bed, makeup all over the pillow, and chunks brown stuff on the bed.
Comment from Hotel Management
14 Jul 2024 by Mukesh, Hotel Management
Sorry for your confusion and inconvenience. CHECKED THE ROOM AND FOUND NO STAINS NOR ANY BROWN STUFF.But I do smelled smoking of weed in the room. You confused and confusing others.
by A verified traveler
Posted 28 Jun 2024 on Hotels
Comment from Hotel Management
29 Jun 2024 by Mukesh Patel, Hotel Management
Dear Raymond, Thank you for taking the time to complete our online survey regarding your recent stay at Rodeway Inn. As a Choice Privileges member you are truly valued. Your feedback about Mattress height is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to reach out to us . We hope to see you again soon. Sincerely, Mukesh Patel Rodeway Inn
