Ratings based on 520 Verified Reviews
4.0 Room cleanliness
4.0 Service & staff
3.6 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Nov 2024
Good value
Comment from Hotel Management
6 Nov 2024 by Christophe, Hotel Management
Dear Neil, Thank you for your kind feedback on the value we offer. We strive to provide excellent service at Kyriad EPERNAY.We look forward to welcoming you back soon. Best regards,
by A verified traveler from Fort Lauderdake
Posted 1 Oct 2024
Overall, a very nice stay at a good price.
Comment from Hotel Management
3 Oct 2024 by Christophe, Hotel Management
Dear Helene,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,
by A verified traveler
Posted 13 Sep 2024
Comment from Hotel Management
14 Sep 2024 by Christophe, Hotel Management
Cher Mr P,Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel.Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt.Veuillez agréer, Monsieur, nos salutations distinguées.
by A verified traveler
Posted 8 Sep 2024
Great little hotel with good rooms and a very friendly welcoming team!
Comment from Hotel Management
11 Sep 2024 by Christophe, Hotel Management
Dear Christopher,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,
by A verified traveler
Posted 8 Sep 2024 on Hotels
The hotel was comfortable and clean with very easy access to the champagne houses. Staff were very helpful. Value for money stay. The bistros and restaurants were all full and were quite rude when we asked if they had space for two, so make sure you book if you want to eat in Epernay.
Comment from Hotel Management
11 Sep 2024 by Christophe, Hotel Management
Dear David,Thank you for taking the time to share your feedback. We are sorry that your visit to Epernay was not more satisfactory. August can be a difficult time for the restaurants and we would always recommend people book in advance where possible.We hope to welcome you back to our hotel very soon!Sincerely,
by A verified traveler
Posted 4 Sep 2024 on Hotels
Such a friendly reception and full of great advice. It would have been nice to have bananas on the breakfast buffet but the choice overall was very sufficient.
Comment from Hotel Management
6 Sep 2024 by Christophe, Hotel Management
Dear PK,Thank you for the great review of our hotel! We are constantly looking to improve our offering on the buffets and will be striving for further improvements over the coming months.We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,
by A verified traveler
Posted 17 Aug 2024
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Comment from Hotel Management
20 Aug 2024 by Christophe, Hotel Management
Chère Rachel,Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel.Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt.Veuillez agréer, Madame, nos salutations distinguées.
by A verified traveler
Posted 15 Aug 2024 on Hotels
Comment from Hotel Management
19 Aug 2024 by Christophe, Hotel Management
Chère Karen,Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel.Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt.Veuillez agréer, Madame, nos salutations distinguées.
by A verified traveler
Posted 12 Aug 2024
Great hotel, a few steps from the Avenue de Champagne. The owner was incredibly helpful with tips and local advice and it made the perfect location for a visit to Epernay
Comment from Hotel Management
13 Aug 2024 by Christophe, Hotel Management
Dear Stephen,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,
by A verified traveler
Posted 1 Aug 2024 on Hotels
Comment from Hotel Management
2 Aug 2024 by Christophe, Hotel Management
Cher Mahesh,Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel.Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt.Veuillez agréer, Monsieur, nos salutations distinguées.
