Ratings based on 795 Verified Reviews
4.2 Room cleanliness
4.4 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Dec 2024
Very friendly and helpful staff
Comment from Hotel Management
16 Dec 2024 by tk, Hotel Management
Dear Clinton, we are delighted to hear that you enjoyed your stay at our Guesthouse Inn. We hope to see you soon in the future.
by A verified traveler
Posted 3 Dec 2024
Clean and quiet
Comment from Hotel Management
4 Dec 2024 by tk, Hotel Management
Dear Lenne, we are delighted to hear that you enjoyed your stay at our Guesthouse Inn. We hope to see you soon in the future.
by A verified traveler
Posted 11 Nov 2024
Comment from Hotel Management
12 Nov 2024 by GS, Hotel Management
Thank you for your review. We're glad you enjoyed your stay and look forward to seeing you again.
by A verified traveler
Posted 10 Nov 2024
The location for us is perfect. Walkable to my son and shopping. The room had a stale odor that never went away
Comment from Hotel Management
4 Dec 2024 by tk, Hotel Management
Dear Patrick, we are delighted to hear that you enjoyed your stay at our Guesthouse Inn. We hope to see you soon in the future.
by A verified traveler
Posted 4 Nov 2024
Comment from Hotel Management
5 Nov 2024 by TK, Hotel Management
Dear Christy, We are delighted to hear that you enjoyed your stay at our Guesthouse Inn. We hope to see you soon in the future.
by A verified traveler
Posted 2 Nov 2024
Nicely appointed and updated property in a great location. Friendly and helpful staff. Reasonable rates.
Will come back for a visit to the great town of Enumclaw with my wife in the spring.
Comment from Hotel Management
5 Nov 2024 by TK, Hotel Management
Dear Mark, We are delighted to hear that you enjoyed your stay at our Guesthouse Inn. We hope to see you soon in the future.
by A verified traveler
Posted 1 Nov 2024
Was a great jumping off place for our trip to mount rainier
Older motel but well kept up
Clean
Great Mexican restaurant on site
Lots of food options within a few blocks
Comment from Hotel Management
5 Nov 2024 by TK, Hotel Management
Dear William, We are delighted to hear that you enjoyed your stay at our Guesthouse Inn. We hope to see you soon in the future.
by A verified traveler
Posted 30 Oct 2024
We checked into our room, got settled, watched tv for a bit and then left for a few hours. Got back to our room and the tv had no service. I went to call the front desk and the phone would not work and when I picked it up the light on the table would flicker. I walked down stairs and let the front desk know. The gal came right up with me and fixed the tv but was unable to fix the phone. She left and not a minute later the tv, fridge microwave and lights on that wall all quit working. I went out to head to the front desk again to let her know and she was still close by so she came in and checked it out. She decided that she needed to change our room due to faulty electrical in the current room. She was extremely pleasant and helpful and did show some concern. However, at this point, maybe they should have compensated us more than just changing rooms as we now had to repack everything up and move it and I was on a time crunch as the band I am in was performing at the local theatre.
Once I was done with my job, I headed back to the hotel and almost missed the parking lot due to their sign not bein lit up. I let the front desk know of this and they were very well aware since it had not been working for some time.
In the morning, around 9:00, we went to check out their continental breakfast. This too was a bit disappointing as there was not much of anything to choose from.
I don't think I will book here in the future unless things change. Sad really as their staff was nice.
Comment from Hotel Management
4 Nov 2024 by Guest Relations, Hotel Management
Dear Doreen, We sincerely apologize for the issues you had during your experience. While we're glad we could move you to more suitable accommodations, it is regrettable this may not have been enough for you. Rest assured, our maintenance team is addressing your concerns with your initial room and we will also discuss your thoughts on our signage and breakfast offerings. Thank you for being our guest and we wish you well.
by A verified traveler
Posted 23 Oct 2024
Everything was fantastic.
Comment from Hotel Management
5 Nov 2024 by TK, Hotel Management
Dear Michelle, We are delighted to hear that you enjoyed your stay at our Guesthouse Inn. We hope to see you soon in the future.
by A verified traveler
Posted 22 Oct 2024
Comment from Hotel Management
5 Nov 2024 by TK, Hotel Management
Dear Jessie, We are delighted to hear that you enjoyed your stay at our Guesthouse Inn. We hope to see you soon in the future.
