Ratings based on 2,406 Verified Reviews
4.1 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Nov 2024
Clean
by A verified traveler
Posted 27 Nov 2024
The staff were over the top accommodating, friendly and helpful from start to finish. We will definitely be back.
by A verified traveler
Posted 27 Nov 2024
Quick stay for only one night but everything went great, nice staff and room. Only thing was forgot it was off season and pool closed at 6 but we loved our stay
Comment from Hotel Management
27 Nov 2024 by Alejandra G., Hotel Management
Thank you for choosing Cancun Resort and for the amazing comments! We appreciate you taking the time to share your recent experience with us. We are so happy to hear that you enjoyed your stay. We hope you visit us again soon!
by A verified traveler
Posted 26 Nov 2024
Not too good. It appears good from outside but rooms are not maintained well
Comment from Hotel Management
26 Nov 2024 by Alejandra G., Hotel Management
Thank you for choosing Cancun Resort and for sharing your recent experience with us! We appreciate the feedback but we are disappointed that you were not completely satisfied with your stay. We will use these comments to improve and hope that you return so that we can improve upon this visit.
by A verified traveler
Posted 26 Nov 2024
Will be back next time
Comment from Hotel Management
26 Nov 2024 by Trish , Hotel Management
Thank you for choosing Cancun Resort! We appreciate the wonderful feedback and are happy to hear that you enjoyed your stay. We take pride in providing guests with a memorable vacation experience. We look forward in welcoming you back in the future!
by A verified traveler
Posted 25 Nov 2024
Very clean
Comment from Hotel Management
26 Nov 2024 by Alejandra G., Hotel Management
Thank you for choosing Cancun Resort and for the amazing comments! We appreciate you taking the time to share your recent experience with us. We are so happy to hear that you enjoyed your stay. We hope you visit us again soon!
by A verified traveler
Posted 25 Nov 2024
Just liked the place overall
Comment from Hotel Management
26 Nov 2024 by Alejandra G., Hotel Management
Thank you for choosing Cancun resort! We appreciate the great rating and are happy that you enjoyed your visit! We hope to have a chance to see you again and turn this into a perfect rating!
by A verified traveler
Posted 25 Nov 2024
In and out easy
Comment from Hotel Management
26 Nov 2024 by Alejandra G., Hotel Management
Thank you for choosing Cancun Resort and for the great rating! We are glad to see you were satisfied with your stay. We hope you visit us again so that we can turn this into a perfect score!
by A verified traveler
Posted 25 Nov 2024
Everything was great😊
Comment from Hotel Management
26 Nov 2024 by Alejandra G., Hotel Management
Thank you for choosing Cancun Resort and for the amazing rating! We are so happy to see that you enjoyed your visit! We hope to see you again soon!
by A verified traveler
Posted 24 Nov 2024
Comment from Hotel Management
24 Nov 2024 by Trish , Hotel Management
Thank you for choosing Cancun Resort! We appreciate the wonderful feedback and are happy to hear that you enjoyed your stay. We take pride in providing guests with a memorable vacation experience. We hope to see you again soon!
