Ratings based on 19 Verified Reviews
3.8 Room cleanliness
4.2 Service & staff
3.6 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Good accommodation for the money
Posted 6 May 2022 on HotelsPerfect size house. Warm water. Breakfast and helpful staff. Nice stay in a nice area.
Comment from Hotel Management
21 Jun 2022 by JC, Hotel Management
Thank you for staying with us.
by A verified traveler from Odense Denmark
Posted 18 Sep 2019
I like the garden compound in general. The rooms are nice and clean.
Good breakfast.
Comment from Hotel Management
18 Sep 2019 by RW, Hotel Management
Hello,
Thank you for taking your time to review our property.We are happy that you were provided with quality services as per your expectations.We look forward to hosting you some other time.
by A verified traveler
Posted 30 Aug 2019
Comment from Hotel Management
18 Sep 2019 by RW, Hotel Management
Thank you very much for taking your time to review our property.We look forward to hosting you some other time.
by A verified traveler
Posted 30 Aug 2019
Comment from Hotel Management
18 Sep 2019 by RW, Hotel Management
We are happy for giving us your feedback.We look forward to hosting you another time.
by A verified traveler
Good for the price.
Posted 19 May 2019 on HotelsFor my needs and what I paid, it was just fine. But I cannot imagine a family wanting to book a week's vacation here. No easy access to other things. Meager, but clean furnishings. Very friendly and helpful staff. Power was unreliable, which is a problem for a CPAP user, but that us common in Africa. No screens on windows or air conditioning.
by A verified traveler
Posted 24 Jan 2019
by A verified traveler
Our hotel booking was cancelled on arrival
Posted 23 Jan 2019 on HotelsWe arrived at 4pm in the afternoon after 12 hours overland travel to find they had given our 2 rooms away to a large booking. The owner had recurved a booking for 30 people and so to accomodate this they bumped our rooms off with no communication or notice and said on arrival they had another apartment nearby they rented they we could stay in which had broken tap/ TV wasn’t working/shower barely working and mosquito screens broken as well as no fans in a very hot run down apartment. The very very helpful lovely staff member Joseph bought 2 fans and this helped but the fact they would give our room away with no refund or notice isn’t good business. The actual hotel we booked and didn’t get to stay in looked SO NICE and the garden so lovely and I am sure we are just unlucky and this Gorilla hotel would be VERY nice to stay in if your booking isn’t bumped when they get big bookings. The staff are wonderful! At the time the owner wasn’t there. Hopefully this is a one off event they doesn’t occur again.
by A verified traveler from Boston, MA
Posted 9 Jan 2019
Very nice staff, location close to Entebbe airport. Spacious, clean room with bednets. Good hot water, and excellent breakfast.
by A verified traveler
very nice
Posted 6 Jan 2019 on Hotelsby B & M from Shropshire, United Kingdom
Horrendous
Posted 19 Nov 2013
Cons: Staff training required, cleanliness of room, food,
Location: Close to the airport
This was a stop over before our flight home and all we wanted to do after 3wks travel was relax, sleep before our early morning flight and freshen up. It was difficult to find and our taxi driver took over an hour searching, the room when we arrived was dirty, it smelled unpleasant, the bathroom was dirty, the loo didn't flush and there was only 1 dirty towel. The bedding was clean however , the only positive. The bill was queried, we were told by Robert the owner that we should be paying more than Expedia had quoted, we were charged for a taxi to take us to the airport (although free shuttle service is advertised) but were instead taken by the owner (having paid the taxi fee). The staff stood and talked outside our room all night as well as loud music and barking dogs so a quiet night before our journey back to the UK it was not. All in all a very disappointing stay, basic we don't mind, cleanliness we do.
