Ratings based on 967 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Nov 2024
Beautiful rooms, nice hotel, lovely staff.
Comment from Hotel Management
20 Nov 2024 by San Nicolas Hotel & Casino, Hotel Management
Thank you for staying with us!
by A verified traveler from SIMI VALLEY
Posted 17 Nov 2024
Rooms are nice and clean. I loved the buffet breakfast.
Comment from Hotel Management
19 Nov 2024 by San Nicolas Hotel & Casino , Hotel Management
Hi!, Thank you for staying with us.
by A verified traveler
Posted 15 Nov 2024
Had gated parking across the street
Comment from Hotel Management
15 Nov 2024 by San Nicolas Hotel & Casino , Hotel Management
Thank you for staying with us!
by A verified traveler from Langley
Posted 11 Nov 2024
Let me start with the good:
The staff was kind (our housekeeper Cynthia was fabulous!) the facilities were adequate and for what we needed, it was fine. The on site restaurant was good. I appreciated the balcony off our room as a spot to enjoy the blue skies and people watch. The weekly movie at the pool was a fun treat too.
Some things to note:
The bed was really hard. Unlike other areas of Baja not all the staff speaks English but they will try or find someone who does.
Mexico is rough for disabled travelers in general. This hotel was especially so. I use a walker and with assistance, can do steps or steep ramps. The handicap access points for the whole hotel wouldn't come close to ADA standards in the States. I found them to be unusable and unsafe. I'm not even sure a wheelchair user could use the ramps without someone pushing them. Sidewalks, driveways and streets are a struggle too. So go knowing it will be a challenge. Having said all of that, staff were always ready to help.
The pool and jacuzzies had no handrails so getting in and out unaided would be impossible for someone with walking/ambulatory issues.
Comment from Hotel Management
11 Nov 2024 by San Nicolas Hotel & Casino , Hotel Management
Hello, thank you for your comments, we will follow up on your suggestions to offer a better service. Thank you for staying with us
by A verified traveler
Posted 6 Nov 2024
WAS A GOOD EXPERINCE WE ENYOY THE JACUZY
Comment from Hotel Management
7 Nov 2024 by San Nicolas Hotel & Casino , Hotel Management
Thank you for staying with us!
by A verified traveler
Posted 3 Nov 2024
Rooms were clean and modern, pool area was nice, just a few minutes to main tourist area. Would stay here again.
Comment from Hotel Management
4 Nov 2024 by San Nicolas Hotel & Casino , Hotel Management
Thank you for your comments and for staying with us.
by A verified traveler from Norwalk
Posted 29 Oct 2024
So the property hallways look a little old and worn, also keep in mind walls are paper thin you can hear your neighbors TV, conversations etc now on the flip side the hotel is super safe, you can only go in if you have a hotel wristband, the parking lot has a guard 24/7, the pool and pool area are clean, and the restaurants food is descent
Comment from Hotel Management
4 Nov 2024 by San Nicolas Hotel & Casino , Hotel Management
Thank you for your comments and for staying with us.
by A verified traveler from Los Angles
Posted 28 Oct 2024
Rooms updated still smell like paint . But really nice . Would have liked closer to the pool . Buffet was good .
Comment from Hotel Management
4 Nov 2024 by San Nicolas Hotel & Casino , Hotel Management
Thank you for staying with us!
by A verified traveler
Posted 24 Oct 2024
Comment from Hotel Management
24 Oct 2024 by San Nicolas Hotel & Casino , Hotel Management
¡Gracias por hospedarte con nosotros!
by A verified traveler
Posted 24 Oct 2024
Comment from Hotel Management
24 Oct 2024 by San Nicolas Hotel & Casino , Hotel Management
¡Gracias por hospedarte con nosotros!
