Ratings based on 64 Verified Reviews

4.8 out of 5
4.9 Room cleanliness
4.7 Service & staff
4.9 Room comfort
4.9 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from Charlotte

Posted 17 Oct 2024
The Kempinski Palace is a world class resort in the small charming town of Engelberg at Mt Titlis. The staff are amazing professionals. The food is excellent. The spa on the top of the hotel is as nice as I have ever seen. We loved our time there and will return to stay even longer.
Comment from Hotel Management
18 Oct 2024 by Kempinski Palace Engelberg, Hotel Management
Dear Steven,On behalf of my entire team I really would like to thank you for your stay at the Kempinski Palace Engelberg.We are delighted to receive such nice words and it is great to see that you had a fantastic time at our property.We already look forward to welcoming you soon again.Kind regards,Andreas MagnusGeneral Manager
5 out of 5
by A verified traveler

Posted 19 Sep 2024
Beautiful property. Excellent service and staff. Rooms could be a little more spacious. Amazing spa. Loved it all !
Comment from Hotel Management
20 Sep 2024 by Kempinski Palace Engelberg, Hotel Management
Dear Alia,Thank you very much for your stay at the Kempinski Palace Engelberg and for sharing your fantastic feedback.I am delighted to understand that you had an enjoyable time with us and I would like to especially thank you for highlighting our fantastic staff.The entire team looks forward to welcoming you soon again.Kind regards,Andreas MagnusGeneral Manager
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 8 Sep 2024
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 7 Sep 2024
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 17 Jul 2024 on Hotels
4 out of 5
by A verified traveler

Posted 16 Jul 2024
Rooms are spacious with balcony Staff are excellent Breakfast could be better especially for younger families Overall loved the place I will give 5 stars for staff and hospitality Thank you for having us
Comment from Hotel Management
16 Jul 2024 by Kempinski Palace Engelberg, Hotel Management
Dear Saritha,Thank you for your stay at the Kempinski Palace Engelberg and for your positive feedback.I am delighted to understand that you enjoyed our rooms and the hospitality of our staff. However at the same time I would like to thank you for commenting on our breakfast. I will share this with the respective team in order to look for improvements.The entire team already looks forward to welcoming you soon again.Kind regards,Andreas MagnusGeneral Manager
5 out of 5
by A verified traveler

Posted 9 Jul 2024
EXCELLENT & BEST in Town
Comment from Hotel Management
11 Jul 2024 by Kempinski Palace Engelberg, Hotel Management
Dear Madhur,Thank your very much for your stay at the Kempinski Palace Engelberg and for your positive feedback.I am delighted to understand that you had an enjoyable stay at our property. I am very pleased to share your feedback with my enire team.We already look forward to welcoming you soon again.Kind regards,Andreas MagnusGeneral Manager
5 out of 5
by A verified traveler

Best 5-star stay ever

Posted 9 Jul 2024 on Hotels
Comment from Hotel Management
30 Oct 2024 by Kempinski Palace Engelberg, Hotel Management
Dear valued Guest,Thank you very much for your stay at the Kempinski Palace Engelberg and for your fantastic review.I am delighted to understand that you had a great time at our property. Please be assured that I will share your feedback with my entire team.We already look forwad to welcoming you soon again.Kind regards,Andreas MagnusGeneral Manager
5 out of 5
by A verified traveler

Posted 27 Jun 2024
Beautiful property Rooms luxurious spacious
Comment from Hotel Management
30 Jun 2024 by Kempinski Palace Engelberg, Hotel Management
Dear Antonio,Thank you very much for staying at the Kempinski Palace Engelberg and for sharing your positive feedback with us.I am delighted to understand that you had an enjoyable time with us and especially highlighted our beautiful rooms.We already look forward to welcoming you soon again. Kind regards,Andreas MagnusGeneral Manager
5 out of 5
by A verified traveler

Posted 21 Jun 2024
Basically perfect!
Comment from Hotel Management
22 Jun 2024 by Kempinski Palace Engelberg, Hotel Management
Dear Aaron,Thank you very much for staying at the Kempinski Palace Engelberg and for for sharing your positive review.I am pleased to understand that you had an enjoyable time with us and in general a perfect stay.Please be assured that I will share your feedback with my entire team.We akready look forward to welcoming you soon again.Kind regards,Andreas MagnusGeneral Manager