Ratings based on 92 Verified Reviews
4.8 Room cleanliness
4.8 Service & staff
4.3 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Amazing!
Posted 11 Aug 2024 on HotelsOur experience at this hotel was amazing! So clean with amazing staff and an excellent breakfast. The sauna was sooo great to have after an exhausting day. Right near the train station so easy access to transportation and Mts Titlis and Brunni.
Comment from Hotel Management
13 Aug 2024 by Sandra, Hotel Management
Thank you very much Susan for this lovely compliment. Hopefully soon again. Your Crystal Team
by A verified traveler from Newport News
Posted 23 Jun 2024
Refrigerator didn’t work, shower would not stay in one place.
Comment from Hotel Management
24 Jun 2024 by Sandra, Hotel Management
Hi CatalinaIm sorry for this. We are always doing our best to fix any issues imatatly. But we can do this only if we get informed. So thanks for your info. See you next time
by A verified traveler
Posted 22 Jun 2024
The break fast is limited specially if you come late. No refilling specially the bacon, egg, ham. No hot dog or sausage serve. It’s like a first come first serve. But over all is brilliant hotel.
Comment from Hotel Management
24 Jun 2024 by Sandra, Hotel Management
Thanks for your comment. For the last ones we cook eggs and bacon on request to avoid food waste. Yes we do not have sausages in the buffet. Its not used to eat sausages or hote dog for breakfast in switzerland. Just 4+5 star hotel are having this items.
by A verified traveler
Posted 4 Jun 2024
Clean hotel with convenient location
Comment from Hotel Management
17 Jun 2024 by Sandra, Hotel Management
Thank you for the good feedback. Happy that you enjoyed your stay with us.
by A verified traveler
Posted 30 Oct 2023 on Hotels
Room was very hot even though the heating was not on , making it difficult to sleep.
by A verified traveler
Posted 13 Apr 2023 on Hotels
by A verified traveler
Posted 12 Apr 2023
Everything is perfect here. I love it.
by A verified traveler
Posted 9 Mar 2023 on Hotels
Was looking for a hotel right in the centre of Engelberg, easy train access and near enough to the Titlis side for skiing; found all of this in the hotel. I would certain stay here again in the future.
Comment from Hotel Management
13 Mar 2023 by Sandra, Hotel Management
Thank you Scott. We are very happy that you have enjoyed your stay with us. Hope you had a god travel home. Your Crystal Team
by A verified traveler
Posted 14 Sep 2022 on Hotels
by A verified traveler
Posted 8 Sep 2022 on Hotels
Excellent location near the train station. Friendly, efficient, accommodating staff. Very clean and comfortable. I believe we even had the same room as last year. Breakfast is very good. Engelberg is perfect for summer hiking and for relaxation. We will book this hotel again if we are able to come to Switzerland again in 2023.
Comment from Hotel Management
9 Sep 2022 by Sandra, Hotel Management
Thank you very much for your lovely feedback. Happy to hear that you enjoyed your stay with us...Hope to welcome you soon again
