Ratings based on 116 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler from Valrico
Posted 14 Dec 2024
Great place to stay in Encarnacion
Comment from Hotel Management
16 Dec 2024 by La Administración, Hotel Management
Estimado Huésped ¡Gracias por compartir tu experiencia! Encarnación realmente tiene opciones maravillosas para hospedarse, y es genial saber que disfrutaste de tu estadía. Si tienes recomendaciones específicas o algo que destacar sobre el lugar donde te hospedaste, sería genial conocer más detalles. Atte.
by A verified traveler
Posted 10 Aug 2024
Good location and good service. The rooms are big and confortable.
Comment from Hotel Management
28 Oct 2024 by Jacqueline, Hotel Management
Estimado cliente gracias por su validaciones. Espramos cumplir a 100% con sus expectativas. Saludos
by A verified traveler
Posted 22 Jul 2024
Good hotel, need to take a cab to the beach/restaurants but that’s only 5 minutes.
Comment from Hotel Management
28 Oct 2024 by Jacqueline, Hotel Management
Thank you for your comment! We look forward to seeing you on your next stay!
by A verified traveler
Posted 31 May 2024
Excelente ubicación y muy limpio
Comment from Hotel Management
28 Oct 2024 by Jacqueline, Hotel Management
Agradecemos mucho su comentario!Los estaremos esperando para una próxima estadía!!
by A verified traveler
Posted 23 Jan 2024
The staff & rooms were really good.
The majority letdowns were the amount of mold in the showers, the indoor pool looked very dirty & outdoor pool was missing shades above the chairs
Comment from Hotel Management
28 Oct 2024 by Jacqueline, Hotel Management
Dear guest, thank you for your ratings! We look forward to a new opportunity to deliver a 100% experience at our hotel.
by A verified traveler
Posted 5 Oct 2023 on Hotels
Comment from Hotel Management
30 Oct 2023 by Operaciones, Hotel Management
Estimado huésped, gracias por sus valoraciones! Esperamos una siguiente oportunidad para mejorar su experiencia con nuestros servicios. Saludos
by A verified traveler
Posted 5 Jun 2022
Me encanto la amabilidad y buena onda del personal. Destaco entre ellos a Julio Cesar de admisión, nos quedamos en el hotel por su buena predisposición para facilitar y solucionar inconvenientes que tuvimos al registrarnos.
No me gustó el sauna que se descompuso justo cuando lo solicitamos.
Comment from Hotel Management
16 Jun 2022 by Operaciones, Hotel Management
Estimada Maria Marta, gracias por tu comentario. Tu generosidad al enriquecer nuestros servicio y el servicio de nuestro colaborador, se agradece profundamente. Esperamos tener una oportunidad mas para hacer una estadia integralmente excelente para ti! Saludos
by A verified traveler
Clean room
Posted 2 Sep 2019 on HotelsThe room was fine but the air sometimes had a hard time keeping it cool. The breakfast was not very good.
by A verified traveler
Very nice hotel
Posted 28 Jan 2019 on HotelsI really like this hotel. The staff was kind and pleasant. The hotel was in great condition. The room was comfortable and in great shape. The internet was decent, and the breakfast was very good. It's in a central location about a ten-minute walk to the beach. It was perfect for me.
Comment from Hotel Management
30 Jan 2019 by ventas, Hotel Management
thank you very much, hope you come back soon
by A verified traveler
Quality Hotel worth a stay
Posted 9 Dec 2018 on HotelsReally nice hotel. Friendly staff who are helpful. Quality restaurant with great food. Breakfast plentiful with great choices on hand. Pool, sun terrace, gym small but handy. Other hotel services provided. Rooms big, modern and clean. Wi-fi no problems. Location meant it was a tad far to walk to most attractions. Plenty of cheap taxis on hand though parked at nearby casino.
Comment from Hotel Management
9 Jan 2019 by ventas, Hotel Management
Thank you for choosing us.
