Ratings based on 66 Verified Reviews

3.5 out of 5
91% of guests recommend
3.2 Room cleanliness
3.7 Service & staff
3.4 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 16 Aug 2024 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 9 Nov 2019 on Hotels
1 out of 5
by A verified traveler

Disappointed

Posted 29 Apr 2019 on Hotels
Hotels.com booking cheaper room. Totally Disatisfied
1 out of 5
by A verified traveler

Most awful place we stayed during our Japan trip.

Posted 14 Sep 2018 on Hotels
Awful! Booked on hotels.com late in the afternoon in desperation. Arrived and was told we had a ground floor smoking room with shared bathroom. I politely protested but was told we booked the last room in the entire hotel and there was nothing else available. It was not until I showed the man at reception evidence of my booking with private bathroom with shower and deep soaking tub etc that all of a sudden he found a much better room on higher level with private bathroom, etc. The hotel is very old, very dated, very dirty. Nothing like the pictures on the hotels.com website. Dinner and breakfast were included. Dinner was entertaining with reasonable food, breakfast was terrible - staff could not keep up with demands for food or utensils. I do not recommend this place and would never go near it again!
4 out of 5
by A verified traveler

Posted 9 Nov 2024
とても静かで、景観も良く、朝方は朝靄が出て神秘的な景色で良かったです。
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 12 Oct 2024
3 out of 5
by A verified traveler

Posted 21 Sep 2024
写真と現実の差が大きすぎました。 かなり古いです。特に部屋は掲載写真とは全く違います。 また、布団がしけっており、気持ちが悪いです。 写真のような露天風呂からの景色は一切ありません。 ビュッフェはほとんど冷凍食品ですね。まだ待たされているステーキは硬く噛みきれません。 温泉プリンと焼きたてアップルパイのみ美味しいです。あとは正直食べたいと思えないレベルでした。 再度訪れることはないかと思います。
3 out of 5
by A verified traveler

Posted 13 Aug 2024
クーラーが古く音が気になりました。
3 out of 5
by A verified traveler

Posted 13 Aug 2024
温泉♨️の泉質やシャワーは良かった。ただし脱衣場の換気扇は埃が落ちてきそうなくらい埃まみれだった。エレベーターや東館、西館への通路はエアコンが付いてないのかとても暑くて風呂上がりに部屋に戻る前に汗をかいた。喫煙所が駐車場の奥のみに有り従業員の視界にも入らないので女性の喫煙者が夜に1人で行くと怖いと思う。晩ご飯にせいろ蒸しが有ったがエアコンの風に吹かれ、固形燃料を3個使っても火が通らず、終了時間だと告げられ食べることが出来なかった。サラダやフルーツをもっと充実させてもらえると嬉しい。
5 out of 5
by A verified traveler

Posted 24 Jun 2024
バイキング料理が美味しい