Ratings based on 219 Verified Reviews
3.2 Room cleanliness
3.4 Service & staff
3.1 Room comfort
2.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Disgusting
Posted 13 Jul 2024 on HotelsWhen we got there front door was locked had to walk around the property to get someone to open them we get our rooms and walk in the one roaches everywhere so disgusting and trash cans outside filled to the brim
Comment from Hotel Management
18 Jul 2024 by Guest Relations, Hotel Management
Dear Alyssa,We are so sorry for your experience. What you have shared is a poor reflection of our standards and we are determined to do better. Using your feedback, we will seize all opportunities for improvement in hopes of you giving us another try in the future.
by A verified traveler
Posted 25 May 2024 on Hotels
by A verified traveler
Posted 24 Apr 2024 on Hotels
by A verified traveler
Posted 14 Apr 2024 on Hotels
by A verified traveler
Posted 1 Apr 2024
The person that checked me in kept asking if I was buried and I would sleep with other bed because I was so gorgeous I would not be stop making advances towards me
Comment from Hotel Management
6 Apr 2024 by General Manager, Hotel Management
Dear Amber,What you have described is nowhere near the experience we want our guests to have, as providing our guests with professional service is one of our highest priorities. Your feedback will be discussed internally and we'll make improvements where necessary. Should you wish to discuss your experience with us further, we encourage you to reach out to us offline so that we can better assist you. Thank you, and we hope you will consider giving us another chance in the future.
by A verified traveler
Posted 19 Mar 2024
The property is a tear down, the room smells, looks like never was cleaned, the bed sheets were dirty, apparently never changed, the bathtop drain left with the last guest soap.
The entrance light switch shuts all the lights including the outlets, so the frigidaire, the TV and the cell phone charger gets disconnected when you switch off, therefore, you need to sleep with the light on, terrible experience
Comment from Hotel Management
23 Mar 2024 by Guest Relations, Hotel Management
Dear Julio,We're sorry to hear that you didn't have a good time with us overall. Please accept our apologies for any cleanliness or upkeep concerns during your visit, as these matters are very important to us. All of your comments will be discussed internally and we'll make improvements where necessary. Please consider giving us another chance soon; we're confident that we can impress you.
by A verified traveler
Posted 12 Mar 2024
Dirty sheets, rotten egg small
Comment from Hotel Management
16 Mar 2024 by Guest Relations, Hotel Management
Dear Jay,Providing clean and comfortable accommodations is paramount to us, and it is upsetting that this was not your experience. Our housekeeping team will be made aware of your remarks, and we will ensure that your room is given extra attention. Thank you for making your voice heard.
by A verified traveler
Posted 3 Mar 2024
There was 2 soaps with hair in shower and a filthy facecloth. No chairs a desk but no chair. Smelled strong around of pot.
Not too thrilled with place. Not coming back.
Comment from Hotel Management
7 Mar 2024 by General Manager, Hotel Management
Dear Hilda,We're sorry to hear that you didn't have a good time with us overall. Please accept our apologies for any cleanliness concerns during your visit, as well as any disappointment regarding our accommodations. All of your comments will be discussed with our housekeeping team and we'll be sure to look into your feedback further. Please consider giving us another chance in the future; we know that we can impress you.
by A verified traveler
Posted 12 Feb 2024
I like the room setup, check-in was good and easy parking. I did not like that the room was half clean, need a little more TLC
by A verified traveler
Posted 8 Feb 2024
The bedding on the two beds in the room was dirty. The bathroom was dirty. The impression we had was that cleaning was not carried out correctly after the previous guest left. There were no towels available for use and there was also no rug in the bathroom to prevent water from escaping from the bathtub.
Comment from Hotel Management
13 Feb 2024 by Guest Relations, Hotel Management
Dear Denise,Your feedback means the world to us. We're sorry to hear that you didn't have a good time with us and we apologize for any disappointment in the cleanliness or upkeep of our accommodations. These matters are incredibly important to us, so we'll be sure to look into all your comments further and make improvements where necessary. Please consider giving us another chance soon; we're confident that we can impress you.
