Ratings based on 267 Verified Reviews
3.7 Room cleanliness
3.6 Service & staff
3.4 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Nov 2024
Very economical and the room was very nice.
Comment from Hotel Management
20 Nov 2024 by Sophia CSR, Hotel Management
Dear Guest,Thank you for your feedback! We're delighted to hear that you found the room to be nice and the stay economical. We strive to offer great value to our guests and are glad that we met your expectations. We hope to welcome you again soon!
by A verified traveler
Posted 17 Nov 2024
Casual and comfortable accommodations. Reasonable price and handy location.
Comment from Hotel Management
18 Nov 2024 by Sophia CSR, Hotel Management
Dear Guest,Thank you for your feedback! We're glad you enjoyed our casual and comfortable accommodations, reasonable pricing, and convenient location. We look forward to hosting you again in the future!
by A verified traveler
Posted 12 Nov 2024
good price quiet convenient
Comment from Hotel Management
13 Nov 2024 by Sophia CSR, Hotel Management
Dear Guest,It is heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!
by A verified traveler
Posted 8 Nov 2024
Comment from Hotel Management
10 Nov 2024 by Sophia CSR, Hotel Management
Dear Guest,We are sad to see this rating and would love to know more about your experience. So, we can make the required changes and improvements. Our Team hopes to earn your business on future travels so that you can see our continuous improvement. We hope to serve you better next time.
by A verified traveler
Posted 7 Nov 2024
I reserved a room with a king size bed. Instead I was given a room with 2 double beds. The air did not work. It smelled terribly of stale cigarette smoke. It was so stuffy I got up the next morning having breathing problems. The common areas are nice and clean. Staff are friendly. Unfortunately without getting what I paid for and ending up with breathing problems I will not stay there again.
Comment from Hotel Management
7 Nov 2024 by Sophia CSR, Hotel Management
Dear Guest,I sincerely apologize for the issues you encountered during your stay. It's disappointing to hear that we did not meet your expectations regarding your room type, and I regret that the air conditioning and odor affected your comfort. We take cleanliness and guest satisfaction seriously, so I will address the concerns you've raised to ensure this doesn't happen again. While I'm glad to hear you found the common areas and staff to your liking, I completely understand your decision, and I truly appreciate you bringing this to our attention. Your feedback will help us improve.
by A verified traveler
Posted 26 Oct 2024
Great check in service
Comment from Hotel Management
28 Oct 2024 by Sophia CSR, Hotel Management
Dear Guest,It is heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!
by A verified traveler
Posted 25 Oct 2024
Comment from Hotel Management
26 Oct 2024 by Sophia CSR, Hotel Management
Dear Guest,It is heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!
by A verified traveler
Posted 14 Oct 2024
The staff was very accommodating
Comment from Hotel Management
15 Oct 2024 by Sophia CSR, Hotel Management
Dear Guest,It’s wonderful to hear that the staff was very accommodating during your stay! Friendly and helpful staff can really make a difference in the overall experience. If you have any other details about your stay you'd like to share or specific aspects that stood out, feel free to let me know!
by A verified traveler
Posted 14 Oct 2024
For the price the property was good. The staff were helpful & my husband liked the breakfast.
I was not real pleased with the bathtub. It could have used a replacement it was falling apart.
The bed made up for the bathroom. It was Great!!!
Comment from Hotel Management
15 Oct 2024 by Sophia CSR, Hotel Management
Dear Guest,Thank you for sharing your experience! It’s great to hear that you found the property to be a good value and that the staff was helpful. I'm glad your husband enjoyed the breakfast and that the bed met your expectations. I appreciate your feedback regarding the bathtub; it sounds like an area that could need some attention. Your input is valuable for improvements, and I hope your next stay is even better!
by A verified traveler
Posted 14 Oct 2024
The TV programming needs to user friendly.
Comment from Hotel Management
15 Oct 2024 by Sophia CSR, Hotel Management
Dear Guest,Thank you for your feedback about the TV programming! We understand how important it is for guests to have a user-friendly experience, and we will look into making improvements to ensure it's easier to navigate. If you have any specific suggestions or issues you encounter, please feel free to share. We appreciate your input!
