Ratings based on 256 Verified Reviews
4.3 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Dec 2024
Off season, the room was immaculate and the beds were comfortable. Would stay here again.
by A verified traveler
Great hotel
Posted 10 Oct 2024 on HotelsNice and convenient hotel. I would stay again
Comment from Hotel Management
17 Oct 2024 by Laurie & Jim, Hotel Management
Thank you for your kind review. We look forward to seeing you again!
by A verified traveler
Posted 7 Oct 2024 on Hotels
Comment from Hotel Management
17 Oct 2024 by Laurie & Jim, Hotel Management
Thank you for taking the time to leave a review.
by A verified traveler from Albuquerque
Posted 30 Sep 2024
Nothing fancy. A room with a kitchenette. Check in is super simple. Quiet area in September. Close to Glen lake.
Shower is small and water pressure is low. More windows and a bigger TV would be nice.
If you don't need much or want a kitchenette, check this place out.
Comment from Hotel Management
17 Oct 2024 by Laurie & Jim, Hotel Management
We are sorry that you weren't thrilled will our place. We are happy you came and hope you enjoyed the area.
by A verified traveler
Posted 28 Sep 2024
Claimed they only had one room left and we got to the property it was empty all night.. boiling heater was really loud in the room. It's so loud that I barely slept at all. Almost looks like the property was in mid-renovation and not ready to be open.
Comment from Hotel Management
30 Sep 2024 by Laurie & Jim, Hotel Management
Sorry to read this review. I wish you had said something about the heater, we would have happily helped you resolve that issue. I am not sure how to respond to the other comments as they don't even sound like they could be regarding out hotel.
by A verified traveler from Grand Rapids
Posted 23 Sep 2024
Very accommodating. The place was clean And had all the amenities that you would need. Enjoyed sitting on the beach and Glen Lake.
Comment from Hotel Management
28 Sep 2024 by Laurie & Jim, Hotel Management
Thank you so much for this review! please back and visit us any time!
by A verified traveler from Carmel
Posted 20 Sep 2024
I loved the location of this little hotel—it was within walking distance of the lake, less than a minute. The rooms were spacious and clean. I was there with my dog, and he had a terrific time. You can use the hotel kayaks, which is a plus.
Comment from Hotel Management
28 Sep 2024 by Laurie & Jim , Hotel Management
Thank you so much Clara! We are so happy you and your dog enjoyed the stay! Thank you for taking the time to leave a review.
by A verified traveler from Arden
Posted 17 Sep 2024
Pricy room on the shore, paying for location. Older property that had been renovated. Shower was small.
by A verified traveler
Posted 11 Sep 2024
Fire pit with wood, volleyball court, private bench and pier at lake short distance away, close to Sleeping bear dunes
Comment from Hotel Management
13 Sep 2024 by Laurie & Jim, Hotel Management
So happy that you enjoyed your stay with us! We would love to see you again if you're ever in the area!
by A verified traveler
Posted 5 Sep 2024
This place was perfect for a night on our way to backpack in north Manitou, but I would consider it for a multi night stay exploring sleeping bear dunes. Empire is cute and has some dining options. There is also a small beach and sitting area on the lake for the resort. Just a tiny walk away for the room. Kitchenete and fridge, ice machine. Everything you need. Shower is very small and air conditioner loud but not a big deal for us.
Comment from Hotel Management
13 Sep 2024 by Laurie & Jim, Hotel Management
Thank you for this review Julie! We are happy we could provide a one night stay in this beautiful area. I hope you had a great time on Manitou as well. I'll look up your room and see if we can't do something about that air conditioner. Thank you for mentioning it!