Ratings based on 3 Verified Reviews
3.7 Room cleanliness
3.7 Service & staff
3.7 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Feb 2024 on Hotels
by A verified traveler
Posted 14 Aug 2023 on Hotels
by A verified traveler
Posted 26 May 2023 on Hotels
Comment from Hotel Management
30 May 2023 by Hein, Hotel Management
It is always difficult to respond to an unhappy client, as no response will change the facts. Our staff was wrong, I was 250 km away, from where it was impossible to change the situation.All I can do is offer my apologies and discipline the staff.Unfortunately this is Africa where rules are slightly different than in the developed world.
