EmSphere Shopping Center

Good location: next to MRT and shopping center. Staff and size of room was good. Let me just point out few major problems; I stayed for 7 nights so had plenty of chance to see if these problems were corrected, which was not. Major problem with internet connection. If any traveler is serious about connectivity, avoid this hotel. It's on and off again every single day, and one has to reboot to connect. Other problem is TV which stopped working on 4 nights. Engineer came to the room and it works for that day, but same problem next day. This problem can easily be fixed if the hotel invests some money to upgrade their system. Hopefully they fix this problem (I am a business traveler so internet connectivity is important). Also tried to use Sauna, but no towels and the room is very very small, and it was not maintained. Gym is really small also, so be aware. Good thing is the location; right next to MRT and big shopping center across the street.

Overall experience was great. King sized bed was very comfortable. Air conditioning was cool and quiet which we loved it! Spa in facilities was very convenient. Internet was quite slow, and connection was not steady. Some items in the bathroom were broken.

Perfection describes every single detail of our experience here! They noticed it was my husband’s birthday and immediately upgraded us, what a nice surprise! Will definitely be back!