Elston Hotels

"The decor is a bit tiered and the bar doesn’t open on Sundays. But centrally positioned "

"Staff-Angelika was very helpful n caring . when the restaurant was closed early due to staff shortages. She was able to open for me to buy drinks. Stayed in superior room- Room was clean, spacious and well equipped. My son was happy could move around the mounted TV any angle he wanted to play his games. Hotel was close to my daughter’s uni accommodation. Will stay here again. Blessings "

"Good location for city centre.Friendly staff"

"Clean room but toilets in bar were awful. Dirty and very worn. Restaurant staff all wonderful but need training on making sure diners have basics like cutlery before food is delivered. One gent brought us a knife and fork for dessert. Food was sub par too. Cold (supposed to be hot) mozzarella and pesto panini. Awful filling in a steak pie. 2 types of fruit on the breakfast buffet. Drinks service in the bar was slow. Room was clean and well kept, my only issue was no proper lighting anywhere. My spa treatment was amazing. Hayley was perfect in every way. Not enough loungers in the pool area but relaxation room was lovely. All staff pleasant and helpful. Only ever one person on reception so you had to wait ages for service. The doors to get in the reception were pull only which is not good enough when you have luggage. "

"Lovely modern rooms and facilities. Staff are friendly and welcoming"

"The hotel offered a comfortable night and excellent breakfast for a business visit. The pool and spa area were also very welcome in the morning. Staff were also friendly and helpful."

"Quick trip but would definitely recommend this hotel. "

"Staff very friendly . We had an issue and didn’t feel safe with a person who was drunk and they moved us straight away. Dining staff friendly helped find a table not in the sun as beautiful as it is . Plenty food. Buffet not very hot but that’s understandable for a buffet . Lovely stay "

"Room wasn’t dark enough for a good nights sleep as emergency lighting. No room service menu available. Breakfast was poor as buffet style with limited selection. Drink choice was poor as coffee from a machine tastes horrible. It’s a shame you couldn’t offer a healthier cookie without the rapeseed oil ingredients! You also need some bins outside or in reception. Also not keen on the red decor in the room, doesn’t seem relaxing. Bottle of water in fridge couldn’t be opened. If you’re going to supply a fridge, why not supply fresh milk instead of UHT? "