Ratings based on 179 Verified Reviews
2.6 Room cleanliness
3.1 Service & staff
2.7 Room comfort
2.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Dec 2024
We booked a room with two queen beds, however the beds were not of queen size. They were twin beds. Also, there was cigar smell in the walkway.
Comment from Hotel Management
29 Dec 2024 by Manager, Hotel Management
Hello Vamsi Krishna,We apologize for any inconvenience you experienced during your stay. We appreciate your feedback and will share it with our team for further review. Our goal is to ensure all guests have a comfortable experience. Thank you for bringing this to our attention and we hope to welcome you back in the future.
by A verified traveler
Posted 16 Dec 2024
Comment from Hotel Management
19 Dec 2024 by Manager, Hotel Management
Hello emily,We are thrilled to hear that you had a wonderful stay with us! We hope to welcome you back soon for another fantastic experience!
by A verified traveler
Posted 15 Oct 2024
The bathroom was terrible, rusty and old. I think they are in the process of renovating and once done should be a better option to stay in the area.
Comment from Hotel Management
16 Oct 2024 by Manager, Hotel Management
Hello Rashmi, Thank you for your feedback on your recent stay. We appreciate your understanding as we continuously work to improve our facilities for the comfort of our guests. We hope you will consider staying with us again in the future to experience the changes we have made.
by A verified traveler
It was ok
Posted 8 Oct 2024 on HotelsIt was ok however there were state voucher guests that was not disclosed when booking and I feel like guest should be made aware of this before booking
Comment from Hotel Management
10 Oct 2024 by Manager, Hotel Management
Hello Elizabeth, We appreciate your feedback regarding your stay. Please note that while some guests may use state vouchers, we aim to provide a comfortable experience for all. Your input will be shared with our team for future improvements.
by A verified traveler
Posted 30 Sep 2024 on Hotels
Comment from Hotel Management
3 Oct 2024 by Manager, Hotel Management
Hello Eveline,Thank you for taking the time to share your exceptional rating! We appreciate your positive feedback and are delighted to hear that your stay surpassed expectations. We value your experience as our guest and look forward to welcoming you back in the future.
by A verified traveler
Posted 29 Sep 2024 on Hotels
Nice place to stay, they are updating rooms so little construction. Room was updated and clean
Comment from Hotel Management
30 Sep 2024 by Manager, Hotel Management
Hello William,We appreciate your feedback and are glad you enjoyed your stay in our updated room. Our ongoing efforts to enhance our facilities may result in minor inconveniences. Thank you for your understanding, and we hope to welcome you back soon.
by A verified traveler
Posted 29 Sep 2024 on Hotels
First of all we checked in and the key card did not work. The upstairs rooms had been remodeled but we were put in one of the main floor rooms. We put our things in the room and left for dinner. When we came back we realized the dead bolt on the door did not work. The only safety for the door was the door chain ( which was taped together). At that point we said no way were we staying there and went to the front desk. They offered us one of the remodeled rooms but by this point we should have been in one anyway. They did authorize a refund and the girl at the desk was helpful. Either way, we will never stay at an Econo Lodge again!
Comment from Hotel Management
31 Oct 2024 by Manager, Hotel Management
Hello Steve,I apologize for the inconveniences you experienced during your stay. Our team is committed to providing a safe and comfortable environment for all our guests. We appreciate your feedback and take all guest concerns seriously. Your comments will be shared with the relevant departments for review. Thank you for bringing this to our attention and we hope you reconsider staying with us in the future.
by A verified traveler
Posted 27 Sep 2024
Comment from Hotel Management
28 Sep 2024 by Manager, Hotel Management
Hello Aleksei,We are thrilled to hear that you had a wonderful experience during your stay with us! If you have any further feedback to share, please don't hesitate to reach out to us. We look forward to welcoming you back soon.
by A verified traveler
Posted 20 Sep 2024
Comment from Hotel Management
21 Sep 2024 by Manager, Hotel Management
Hello William,We are thrilled to hear that you enjoyed your stay with us! Should you have any further comments or suggestions, please do not hesitate to contact us directly. We hope to welcome you back soon for another enjoyable experience.
by A verified traveler
Posted 18 Sep 2024
Location: close to airport, yet so far…Transportation is limited and confusing.
Room: clean, bed comfy. Bathroom light was not working. Grab bar in shower was loose. Room was stuffy when I arrived.
Comment from Hotel Management
18 Sep 2024 by Manager, Hotel Management
Hello Peter,We appreciate your feedback and apologize for any inconvenience you experienced. We will address the issues you mentioned to improve our services. Your comments help us enhance the guest experience for future stays.
