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Macdonald Craxton Wood Hotel & Spa, Chester

4.0 star property
Eco-certified hotel with a full-service spa and a health club

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Macdonald Craxton Wood Hotel & Spa, Chester

Couples treatment rooms, sauna, body treatments, aromatherapy
Indoor pool
Exterior
Couples treatment rooms, sauna, body treatments, aromatherapy
Couples treatment rooms, sauna, body treatments, aromatherapy

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
  • Gym
  • 24/7 front desk
  • Breakfast available
The price is P3,615
P4,337 total
includes taxes & fees
Jan 5 - Jan 6, 2025

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Standard Room, 1 Double Bed (Standard Double Family 3)

Premium bedding, down comforters, desk, blackout drapes

Standard Room, 1 Double Bed (Standard Double Family 3)

Highlights

Heating
Connecting rooms available
HDTV
Hypo-allergenic bedding
Down duvet
Blackout drapes/curtains
Premium bedding
Private bathroom
  • 18 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Superior Suite, 1 Double Bed (Super Deluxe Suite)

Premium bedding, down comforters, desk, blackout drapes

Superior Suite, 1 Double Bed (Super Deluxe Suite)

Highlights

Heating
Connecting rooms available
HDTV
Hypo-allergenic bedding
Down duvet
Blackout drapes/curtains
Premium bedding
Private bathroom
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 Double Bed (Super Deluxe Double)

Premium bedding, down comforters, desk, blackout drapes

Deluxe Room, 1 Double Bed (Super Deluxe Double)

Highlights

Heating
Connecting rooms available
HDTV
Hypo-allergenic bedding
Down duvet
Blackout drapes/curtains
Premium bedding
Private bathroom
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed (Standard Double)

Premium bedding, down comforters, desk, blackout drapes

Standard Room, 1 Double Bed (Standard Double)

Highlights

Heating
Connecting rooms available
HDTV
Hypo-allergenic bedding
Down duvet
Blackout drapes/curtains
Premium bedding
Private bathroom
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 2 Twin Beds, Accessible (Accessible Twin)

Premium bedding, down comforters, desk, blackout drapes

Room, 2 Twin Beds, Accessible (Accessible Twin)

Highlights

Heating
Connecting rooms available
HDTV
Hypo-allergenic bedding
Down duvet
Blackout drapes/curtains
Premium bedding
Private bathroom
  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Twin Bed (Standard Single)

Premium bedding, down comforters, desk, blackout drapes

Standard Room, 1 Twin Bed (Standard Single)

Highlights

Heating
Connecting rooms available
HDTV
Hypo-allergenic bedding
Down duvet
Blackout drapes/curtains
Premium bedding
Private bathroom
  • 18 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe Room, 1 King Bed (Super Deluxe King)

Premium bedding, down comforters, desk, blackout drapes

Deluxe Room, 1 King Bed (Super Deluxe King)

Highlights

Heating
Connecting rooms available
HDTV
Hypo-allergenic bedding
Down duvet
Blackout drapes/curtains
Premium bedding
Private bathroom
  • 18 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Standard King)

Premium bedding, down comforters, desk, blackout drapes

Standard Room, 1 King Bed (Standard King)

Highlights

Heating
Connecting rooms available
HDTV
Hypo-allergenic bedding
Down duvet
Blackout drapes/curtains
Premium bedding
Private bathroom
  • 18 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 Double Bed (Deluxe King)

Premium bedding, down comforters, desk, blackout drapes

Deluxe Room, 1 Double Bed (Deluxe King)

Highlights

Heating
Connecting rooms available
HDTV
Hypo-allergenic bedding
Down duvet
Blackout drapes/curtains
Premium bedding
Private bathroom
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed

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Property grounds

Crabwall Manor & Spa, BW Signature Collection

Pool
Hot Tub
Spa
Parking included
8.2 out of 10, Very Good, (844)
The price is P3,849
P4,619 total
includes taxes & fees
Jan 1 - Jan 2, 2025
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About the neighborhood

Map
Parkgate Road, Ledsham, Nr Chester, Ellesmere Port, England, CH66 9PB

What's nearby

  • Blue Planet Aquarium - 7 min drive - 8.8 km
  • Chester Zoo - 8 min drive - 10.3 km
  • Chester City Walls - 10 min drive - 10.7 km
  • Chester Cathedral - 11 min drive - 11.1 km
  • Chester Racecourse - 11 min drive - 11.3 km

Getting around

  • Capenhurst Station - 4 min drive
  • Manchester Airport (MAN) - 35 min drive

Restaurants

  • ‪The Crafty Tavern Limited - ‬4 min drive
  • ‪The White Swan - ‬5 min drive
  • ‪Old Wirral Hundred - ‬5 min drive
  • ‪Starbucks - ‬3 min drive
  • ‪The Straw Hat - ‬6 min drive

About this property

Macdonald Craxton Wood Hotel & Spa, Chester

Upscale eco-certified hotel near Chester Zoo
At Macdonald Craxton Wood Hotel & Spa, Chester, you can look forward to a terrace, mini golf, and a coffee shop/cafe. Treat yourself to a body treatment, a body wrap, or aromatherapy at the onsite spa. The on-site British cuisine restaurant, Craxton Wood Grill, offers breakfast and dinner. Fitness classes and yoga classes are offered at the health club; Macdonald Craxton Wood Hotel & Spa, Chester also has a garden, dry cleaning/laundry services, and a bar. In addition to a business center and a steam room, guests can connect to free in-room WiFi.
You'll also find perks like:
  • An indoor pool
  • Free self parking
  • Full breakfast (surcharge), coffee/tea in the lobby, and a banquet hall
  • Meeting rooms, tour/ticket assistance, and luggage storage
  • Guest reviews say great things about the helpful staff
Room features
All 72 rooms include comforts such as premium bedding, as well as amenities like free WiFi.
Other amenities include:
  • Hypo-allergenic bedding and down comforters
  • Bathrooms with shower/tub combinations and free toiletries
  • HDTVs with digital channels
  • Coffee/tea makers, heating, and daily housekeeping

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Hungarian, Polish, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Full breakfast available for a fee 7:00 AM to 9:00 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 24 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Craxton Wood Grill
  • The Cocktail Bar & Lounge

Things to do

  • Fitness classes
  • Full-service spa
  • Health club
  • Indoor pool
  • Mini golf
  • Pilates classes
  • Sauna
  • Steam room
  • TV in common areas
  • Yoga classes

Family friendly

  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 1999
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 24 per person
  • Pet fee: GBP 15 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Children are allowed in the pool 9-11 AM and 3-6 PM.

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Craxton
Craxton Wood
Macdonald Craxton
Macdonald Craxton Wood
Macdonald Craxton Wood Ellesmere Port
Macdonald Craxton Wood Hotel
Macdonald Craxton Wood Hotel Ellesmere Port
Macdonald Craxton Wood Hotel Spa
Macdonald Craxton Wood Hotel & Spa, Chester Hotel
Macdonald Craxton Wood Hotel & Spa, Chester Ellesmere Port

Frequently asked questions

Does Macdonald Craxton Wood Hotel & Spa, Chester have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Macdonald Craxton Wood Hotel & Spa, Chester?

As of Dec 25, 2024, prices found for a 1-night stay for 2 adults at Macdonald Craxton Wood Hotel & Spa, Chester on Jan 5, 2025 start from P 3,614.51, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Macdonald Craxton Wood Hotel & Spa, Chester pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total). There's a fee of GBP 15 per pet, per day. Service animals are exempt from fees.

How much is parking at Macdonald Craxton Wood Hotel & Spa, Chester?

Self parking is free at this property.

What time is check-in at Macdonald Craxton Wood Hotel & Spa, Chester?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Macdonald Craxton Wood Hotel & Spa, Chester?

Check-out is at 11 AM.

Where is Macdonald Craxton Wood Hotel & Spa, Chester located?

Situated in the historical district, this spa hotel is 2.5 mi (4 km) from The Wirral Country Park and within 6 mi (10 km) of Ness Botanic Gardens and Pontcysyllte Aquaduct. Eastham Country Park and Parkgate Seafront are also within 6 mi (10 km).

Macdonald Craxton Wood Hotel & Spa, Chester Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 246 out of 776 reviews" "
Rating 8 - Good. 281 out of 776 reviews" "
Rating 6 - Okay. 136 out of 776 reviews" "
Rating 4 - Poor. 82 out of 776 reviews" "
Rating 2 - Terrible. 31 out of 776 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gym, Pool and Sauna all good.
Stayed 2 nights in Dec 2024

8/10 Good

Carol

Liked: Property conditions & facilities
The staff were polite and friendly and reacted very quickly to a request
Stayed 2 nights in Dec 2024

10/10 Excellent

Maria

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very brief stay. Single room was clean and quiet. Nice to have robe. Managed to set my alarm an hour late but was greeted by Scarlet in the restaurant who kindly sorted me some breakfast to go, a lovely young lady. The only negative was the car park has no lights at night which was quite dangerous due to an uneven surface. Would like to come back and try the spa.
Stayed 1 night in Dec 2024

8/10 Good

Matthew

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly welcoming staff, tasty food, large rooms and comfy beds but conference facilities were not as good as expected (cold rooms and projector to dim for a bright room), bedroom was initially cold as all heating switched off, long walk to bedrooms from reception and very inflexible Manager regrading changes to booking dates (charges would be made).
Stayed 3 nights in Nov 2024

8/10 Good

Carol

Stayed 1 night in Jun 2024

6/10 Okay

Alison

Liked: Cleanliness, staff & service
I was very disappointed with the single room, hotel was lovely and family who stayed had lovely rooms but the single room was tiny, shower was really small, no phone, stains on the ceiling and down the wall, also the first floor seemed quite shabby compared to the ground floor
Stayed 1 night in Oct 2024

6/10 Okay

Gary

Positives: Good sized room with comfy bed Breakfast was plentiful, tasty and served hot Negatives: Our bedroom was tired, dated and not thoroughly cleaned Receptionist was unwelcoming and lacked customer care
Stayed 1 night in Oct 2024

6/10 Okay

Natalie

Stayed 1 night in Oct 2024

10/10 Excellent

robert

Liked: Cleanliness, staff & service, property conditions & facilities
no
Stayed 3 nights in Oct 2024

8/10 Good

Justin, Solihull

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Jonathan

Stayed 1 night in Sep 2024

8/10 Good

Hamid

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Staff were wonderful. Rooms could do with a little TLC
Stayed 2 nights in Oct 2024

8/10 Good

Elvira

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The room was lovely but it was so hot! It was definitely over 25 degrees in there on the 1st night even with all the windows open and the fans running. Called down about 11pm to ask to switch it off and was told they couldn't. Second night they had managed to turn it down a bit but was still very warm and we had all the widows open. Others wise it was a lovely stay.
Stayed 2 nights in Oct 2024

8/10 Good

Dennis

Highly personalised service
Stayed 3 nights in Oct 2024

10/10 Excellent

Michelle, Hyde

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Craig

Liked: Cleanliness, staff & service, room comfort
Lovely hotel
Friendly, helpful staff, clean hotel
Stayed 1 night in Sep 2024

4/10 Poor

Chris

Traveled with partner
Liked: Property conditions & facilities
Room was dated and in need of a refurb. The shower was slow to drain away and flooded the bathroom when it did, the hotel seemed understaffed. The breakfast isnt worth the money you pay.
Stayed 1 night in Sep 2024

8/10 Good

Steven

Stayed 1 night in Sep 2024

10/10 Excellent

Kaspars

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

4/10 Poor

ian

Disliked: Cleanliness
Stayed 1 night in Sep 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Ian

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Another great stay
Stayed 1 night in Aug 2024

10/10 Excellent

Ian

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Another great stay
Stayed 1 night in Sep 2024

6/10 Okay

Andrew

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
We stayed here over 5 years ago and it was great but unfortunately it looks like nothing has been done here for over 5 years. The rooms and corridors are extremely tired. Our toilet flush broke on the first flush, the shower leaked and there was mould on the bathroom ceiling. Its a shame as the staff were great and the food was really good.
Stayed 1 night in Sep 2024

8/10 Good

Faiz

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The stay was nice and quiet hotel. Breakfast took 30 min to come while was quite which let them down. Everything else was fine.
Stayed 2 nights in Aug 2024