Ratings based on 602 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler from Singapore
Posted 17 Oct 2024
Bar Service staff Jessica provided excellent service & made me feel welcomed.
Comment from Hotel Management
25 Oct 2024 by Pradeep E, Hotel Management
Dear Jaz, Warm Greetings from Ellaidhoo Maldives by Cinnamon!We thank you for sharing a review following your recent stay with us. We are so happy to read your appreciative comments throughout.We are glad to know that you have enjoyed the overall facilities & hospitality including the cleanliness of the room during your stay and your wonderful experience on our beautiful island. We are indeed very grateful for your kind comments and will certainly share your compliments with the team.Thank you for leaving us a sublime rating! We would love to have you back again soon!Thank You,The Management Team.
by A verified traveler
Posted 28 Aug 2024
Be aware,
Bad Points - despite the Expedia listing that facilities included the use of water sports activities such as kayaks etc are part of the all inclusive package this turned out to be untrue with a kayak being charged at $50 an hour. The return airport transfer was dangerous as the hotel sent us out in a sub standard boat into a storm which resulted in us returning to the resort after 55 minutes at sea, after taking on too much water. Passengers were sick and crying, fearing for their lives. The management team were very poor at communicating on our return and in their words sent us out “on a bigger boat and a captain that knew what he was doing”. After finally arriving at Male Airport we were soaking wet and so was all our luggage and stinking of diesel from the first boats engines. Annoyingly the customer service team appear to be from the same group as they have failed to respond to our concerns about guest safety. We stayed in an Ocean view superior room but the bathroom was dated compared to other rooms we saw.
Good points - service staff are great, special mentions to Shifaau, Raishan, Shareef, Azmoon, Iqbal and Akrum in the restaurants. They looked after us throughout our stay. The Spa and the lady’s there were lovely. Snorkelling on your doorstep is some of the best we had experienced.
Comment from Hotel Management
31 Aug 2024 by Management Team, Hotel Management
Dear Gordon,A fantastic day from the sunny side of life! We appreciate you for taking the time to share your feedback on Expedia following your recent visit. Thank you for choosing Ellaidhoo Maldives by Cinnamon as your Holiday Destination. It is a pleasure to learn that you had an exceptional holiday at our little paradise and that you were impressed by the refined experiences we offer at the resort. Your words of appreciation will be shared amongst the entire team. It has been a pleasure serving you and we cannot wait to make more memories with you on your next holiday. Till then, we wish you good luck and all the very best. Thank You
by A verified traveler
Posted 19 Jun 2024 on Travelocity
Atention of the staff was not the desired one.
Comment from Hotel Management
3 Aug 2024 by Management Team, Hotel Management
Dear Aida,A fantastic day from the sunny side of life! We appreciate you for taking the time to share your feedback on Expedia following your recent visit. Thank you for choosing Ellaidhoo Maldives by Cinnamon as your Holiday Destination.Please accept our apologies for any inconveniences you have experienced during your stay with us. Your feedback is appreciated and will be taken on board as we strive to improve the services we offer at the resort. It has been a great pleasure serving you. We wish you good luck and all the very best. Best Regards,
by A verified traveler
Posted 10 Jun 2024
What is there to say about this property. Whilst staying here for a week of vacation I was made to feel at home by the most amazing staff I have ever come across on my travels. It started with Gehani, who welcomed my partner and I to the island, and made every request we had to her come through. She was one of the most helpful and genuinely caring persons we met who helped make us feel at home at this resort. Also, sucil and leem went above and beyond to always ensure our needs were met and that anything we asked for was available to us. The food was amazing every single day and we particularly liked chef sanjewa who always provided quality meals. Additinally, moosa helped make our stay within our villa always magical with his birthday and honeymoon celebratory creations. Whilst the staff were amazing and created a truly enjoyable stay, I cannot even begin to talk about the reef which surrounds this island. I’ve snorkeled many places around the world and this was truly the most beautiful, vibrant and alive reef with thousands of fish, sharks, and rays we’ve ever seen. I was truly astounded and loved that the staff continue to make every attempt to protect the reef. I will recommend this resort to anyone who loved snorkeling and diving and who really enjoys being a part of a family because the staff at this resort truly make you feel at home.
Comment from Hotel Management
12 Jun 2024 by Assistant Front Office Manager, Hotel Management
Dear Clifton, Warm Greetings from Ellaidhoo Maldives by Cinnamon!Thank you for sharing a five-star review of your exemplary stay at the hotel here on Expedia.It brings us great happiness to know that you enjoyed an exceptional holiday at our cozy island. To ensure guest satisfaction during their stay, we do our absolute best to exceed their expectation and fulfill each and every guest request. Our deepest gratitude for acknowledging our cinnamon ambassadors whom you have met along the way. Your compliments will certainly keep them motivated and inspire them to continuously strive for excellence. We are looking forward to welcome you again on your next holiday.We wish you good luck and all the very best.Best Regards,Management Team
by A verified traveler
Posted 7 Jun 2024
Beautiful place
Comment from Hotel Management
12 Jun 2024 by Assistant Front Office Manager, Hotel Management
Dear Desmond, A fantastic day from the sunny side of life!We do appreciate you for taking time & sharing your experiences here on Expedia based on your recent visit.Our deepest gratitude for your recommendation. It is our pleasure to serve you. We are looking forward to welcome you again on your next holiday.We wish you good luck and all the very best.Best Regards,Management Team
by A verified traveler
Posted 31 May 2024
by A verified traveler
Posted 7 May 2024
Overall the property is well kept. The water bungalow is nice and clean. One of best snorkeling in the Maldives. It's quite and relaxing. If you're looking for a lot of entertainment then this is not your place.
There're only two restaurants. Food options were not great. I give it a two stars on the way the food was prepared. Not very tasty. I would not pick this resort if you are a foodie person. Some staff are not very friendly.
Comment from Hotel Management
12 May 2024 by Assistant Front Office Manager, Hotel Management
Dear Brandon,A fantastic day from the sunny side of life!We do appreciate you for taking time & sharing your experiences here on Expedia based on your recent visit.Please accept our humble apology for all the inconveniences that you have encountered whilst your stay. Your feedback is extremely valuable to us as we strive to improve with each and every stay. Your comments are noted and will certainly be taken on board as areas of improvement. Furthermore, we are glad to know that enjoyed your stay in our Water bungalow and had a wonderful snorkeling experience in our housereef. It is a pleasure to know that you've enjoyed the vacation as a whole. While thanking you again for your feedback and review, we hope that we can welcome you back for a more memorable stay.We wish you good luck and all the very best.Best Regards,Management Team
by A verified traveler
Posted 15 Apr 2024
Absolutely outstanding week in a water bungalow. Excellent staff and service, facilities, food and could not have had a more brilliant time. It is a magical island and surrounded by unbelievably beautiful incredible sea life. Could not recommend more highly. Susil and Aalif in the outdoor dining, Schoag our room attendant, Shareef at the pool restaurant and Dinnusha the pool lady .... were all especially 5*****!
Comment from Hotel Management
20 Apr 2024 by Management Team, Hotel Management
Dear James, Greetings from Ellaidhoo Maldives by Cinnamon! Thank you so much for sharing your incredible experience at Ellaidhoo with us! We are thrilled to hear that your week in the water bungalow surpassed your expectations and left you with such wonderful memories.Our team takes great pride in providing exceptional service, and we're delighted to hear that Susil, Aalif, Schoag, Shareef, and Dinnusha went above and beyond to make your stay truly special. They will be thrilled to receive your recognition.Ellaidhoo is indeed a magical island, and we're thrilled that you had the opportunity to immerse yourself in its beauty and experience the incredible sea life surrounding it. Your recommendation means the world to us, and we couldn't be happier knowing that you had such a brilliant time with us.We can't wait to welcome you back for another unforgettable stay in paradise!Best Regards,Management Team
by A verified traveler
Posted 9 Jan 2024
Quite, dining option and diving.
Comment from Hotel Management
18 Jan 2024 by Management Team, Hotel Management
Dear Chau, Thank you for your feedback. We're thrilled you enjoyed the tranquility, dining options, and diving at our resort. Our team strives to provide a memorable experience, and we look forward to welcoming you back for another great stay.Best Regards,Management Team
by A verified traveler
Posted 19 Dec 2023
