Ratings based on 373 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Oct 2024
My husband and I stayed her for 1 night while passing through on vacation. We chose this property because we stayed at this chain last week in Downtown Fort Worth, TX. This is probably the best and nicest hotel we’ve stayed in.
This location was very convenient getting to and from the freeway. It’s at the end of the street up a small hill that has 2 other nice hotels and a nice apartment complex next door. There is a Wingers restaurant/bar that is a 30 second? drive that had great food and drinks. Gas station right there as well.
They have everything you need, either in the room, or at the front desk. The bed was very comfortable (we have bad backs) as well as the pillows. Towels were very nice as well. The shampoo/conditioner that were provided were good products as well. Nice floor length mirror behind the bathroom door. Good size closet that has plenty of shelves and hanging shelf baskets. Laundry basket too. There was another good size closet with a safe, several hooks for coats along with an iron/board.
The breakfast options were plentiful. French toast, waffles, eggs, cereal and yogurts. They provided pumpkin pie, French vanilla, hazelnut creamer as well as almond milk for coffee. Water with sliced lemons too. Several flavors of oatmeal and many toppings.
When we checked in, Tree greeted us and seemed actually happy to see us even though we’ve never met her. She provided great dining options. I forgot the morning receptionist name, but she was very friendly as well!
Comment from Hotel Management
14 Nov 2024 by Tesla Montolla, Hotel Management
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay. Tree is such a wonderful member of our team!It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our hotel team_ as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
by A verified traveler
Posted 20 Oct 2024
This is a great place to stay. Staff is very friendly and accommodating. We stayed in a 2 bedroom which worked perfect for us. Wie will definitely stay her again when in Elko.
Comment from Hotel Management
14 Nov 2024 by Tesla Montolla, Hotel Management
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our hotel team_ as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
by A verified traveler
Posted 19 Sep 2024
No good place to walk dogs.
Comment from Hotel Management
14 Nov 2024 by Tesla Montolla, Hotel Management
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our hotel team_ as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
by A verified traveler
Posted 18 Sep 2024
The hot tub was broken and I’m sure this is not the first time I have stayed when they had this issue.
Breakfast was good, the beds were really comfortable and room was spacious. I would say the price was pretty high though and my rate increased from Sunday to Monday night which seemed odd.
Comment from Hotel Management
14 Nov 2024 by Tesla Montolla, Hotel Management
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay. We apologize for the hot tub issue we understand this causes and inconvenience for our guests and truly apologize.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our hotel team_ as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
by A verified traveler
Posted 17 Sep 2024 on Hotels
Comment from Hotel Management
14 Nov 2024 by Tesla Montolla, Hotel Management
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our hotel team_ as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
by A verified traveler
Posted 9 Sep 2024
Very clean and quiet.
by A verified traveler
Posted 23 Aug 2024 on Hotels
by A verified traveler
Posted 27 Jul 2024
Suite was spacious. Good location, safe. Breakfast was okay, convenient. Our room had no view which was disappointing since price was high
by A verified traveler
Posted 11 Jul 2024
We stayed in the two bedroom suites while passing through town. We weren’t expecting much, but we were presently surprised with how big and roomy the suite was. The staff was also very friendly and helpful. We would definitely recommend this hotel, we would gladly stay here again.
by A verified traveler from Raleigh
Posted 11 Jul 2024
Great service and wonderful lodging.
