Ratings based on 270 Verified Reviews

4.3 out of 5
93% of guests recommend
4.4 Room cleanliness
4.6 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Posted 18 Oct 2024
It was fairly quiet. That was the plus side. The mattress was thin and the whole bed shook. The floor creaked. I don’t understand how this place was rated as high as it was.
Comment from Hotel Management
19 Oct 2024 by Front Desk, Hotel Management
Thank you for staying with us. We are sorry that Serta new matters was not up to your standard.
4 out of 5
by A verified traveler

Posted 9 Oct 2024
Very nice, pleasant staff.
Comment from Hotel Management
10 Oct 2024 by Front Desk, Hotel Management
Thank you for staying with us. We hope to see you next time on your trip to Elko!
4 out of 5
by A verified traveler

Posted 3 Oct 2024
Small parking lot
Comment from Hotel Management
3 Oct 2024 by Front Desk, Hotel Management
Thank you for staying with us! So Sorry that you were not able to find a parking, but the whole parking belongs to hotel so you can park any were.
5 out of 5
by A verified traveler

Posted 21 Sep 2024
The staff is very nice! I was very happy with my stay.
Comment from Hotel Management
22 Sep 2024 by Front Desk, Hotel Management
Thank you for staying with us! Safe travels and hope to see you again soon! we will make sure it gets replaced.
4 out of 5
by A verified traveler

Posted 14 Sep 2024
Outside of properly looked a little run down, but the room was good.
Comment from Hotel Management
15 Sep 2024 by Front Desk, Hotel Management
Thank you for staying with us, we are working on exterior will be done soon, Safe travels and hope to see you again soon! we will make sure it gets replaced.
2 out of 5
by A verified traveler

Posted 13 Sep 2024
Only fairly maintained
Comment from Hotel Management
13 Sep 2024 by Front Desk, Hotel Management
Thank you for staying with us! We are sorry that it was not up to your standard, we will make sure we bring to par.
5 out of 5
by A verified traveler

Posted 28 Aug 2024 on Hotels
Comment from Hotel Management
28 Aug 2024 by Front Desk, Hotel Management
Thank you for staying with us! Safe travels and hope to see you again soon! we will make sure it gets replaced.
5 out of 5
by A verified traveler

Posted 25 Aug 2024 on Hotels
Comment from Hotel Management
25 Aug 2024 by Front Desk, Hotel Management
Thank you for staying with us! Safe travels and hope to see you again soon! we will make sure it gets replaced.
5 out of 5
by A verified traveler

Posted 16 Aug 2024 on Hotels
Comment from Hotel Management
17 Aug 2024 by Front Desk, Hotel Management
Thank you for staying with us! Safe travels and hope to see you again soon! we will make sure it gets replaced.
5 out of 5
by A verified traveler

Quick sleep

Posted 15 Aug 2024 on Hotels
We just needed a place to sleep for one night. The bed was comfy and check in easy even though we had a late arrival. The managers were friendly. Breakfast included juices, cereal/oatmeal, muffins, bread, apples, yogurt, string cheese, and a waffle maker for fresh waffles. Trays were available to take the food back to your room since there were no dining tables in the breakfast area. Our room was quiet for sleeping but could hear other guests in the morning. The only negative was the shower head in our room, 112 needs to be replaced.
Comment from Hotel Management
15 Aug 2024 by Front Desk, Hotel Management
Thank you for staying with us! Safe travels and hope to see you again soon! we will make sure it gets replaced.