Ratings based on 486 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Nov 2024
Stayed here with my mom and sister just for the night but we wished it could be longer! Staff was very friendly and accommodating, breakfast was delicious, room and facilities were clean and location was super convenient! What more can you ask for?!
by A verified traveler
Posted 16 Oct 2024
by A verified traveler
Posted 28 Aug 2024
Great! Clean. Spacious.
Comment from Hotel Management
28 Aug 2024 by Robert Beale, Hotel Management
Thank you for the awesome review!
by A verified traveler
Posted 25 Aug 2024 on Hotels
Comment from Hotel Management
28 Aug 2024 by Robert Beale, Hotel Management
Thank you so much for the positive review!
by A verified traveler
Posted 16 Aug 2024 on Hotels
Staff was friendly but the hotel could use some maintenance. I attached pictures of our broken drain in bathroom, busted door and missing safety latch. We’ve stayed at Staybridge’s before and they’ve been nice so hopefully this one’s takes care of some of the broken items. Breakfast was nice.
Comment from Hotel Management
28 Aug 2024 by Robert Beale, Hotel Management
We do apologize for the inconvenience and dropping the ball during your stay with us. We would love to have you back here with us to show improvements here at the property. Thank you for the review and we strive to make your next stay better than the last stay with us.
by A verified traveler
Horrible, Poor Conditioned Hotel - Be Careful!
Posted 5 Aug 2024 on HotelsI am SUPER disappointed and believe this hotel is not worth the cost. This hotel was not as up to the standards they described and it was so bad, I will also be writing to Staybridge Suites Corporate to report this owner.
This Staybridge Hotel had so many issues.
#1-The king bedroom main room and bathroom light switches didn’t work.
#2-The thermometer could not be changed and stayed at 67 degrees our entire stay (which was only two days as we left due to the poor condition of the room).
#3-There were very ‘out of place’ hangers in the wall that looked like they could have had cameras in them. We placed towels over those hangers. I have pictures and sent to management of the hotel and they never responded to my concerns. I never even got a sorry for any of the issues.
#4-The roof had a leak and had not been repaired. The painting on the walls was coming off. I have pictures.
#5-We expected a happy hour setup with light snacks as we usually have seen at other Staybridge Hotels we have stayed at and this Staybridge said they only do that on Monday night -Wednesdays. Very disappointed.
#6-The rooms were loud. We heard the air conditioner pop all night on and off (probably something to do with the thermometer not working if I had to guess) and we heard cars outside all night as well.
#7-No privacy between room as they removed the insulation to save money. Horrible!
Overall, I horrible hotel and I will never, ever stay or recommend to anyone to stay here again!
Comment from Hotel Management
4 Sep 2024 by Robert Beale, Hotel Management
We are sorry and do apologize for the inconvenience that occurred during your stay with us. We would love to have you back here to show improvements. We appreciate the feedback and hope to give us another chance to improve.
by A verified traveler
Posted 29 Jul 2024 on Hotels
Comment from Hotel Management
28 Aug 2024 by Robert Beale, Hotel Management
Thank you for the excellent review!
by A verified traveler
Posted 27 Jul 2024
Horel was dirty, very limited items for breakfast. Only 1 bath towel in the bathrro. Since we're 3 travelers.
Comment from Hotel Management
28 Aug 2024 by Robert Beale, Hotel Management
We apologize for the inconvenience and hope to see you back here for improvements here at the property. Thank you again for the review!
by A verified traveler
Posted 26 Jul 2024
The property was clean, very good price and rooms had a kitchen and living room. The breakfast was good for a hotel breakfast.
Comment from Hotel Management
28 Aug 2024 by Robert Beale, Hotel Management
We truly appreciate your feedback and would love to see you back here again.
by A verified traveler from Evansville
Posted 25 Jul 2024
Great place to stay. Staff was on point sndcwe will stay again.
Comment from Hotel Management
28 Aug 2024 by Robert Beale, Hotel Management
Thanks for the Awesome review!
