Ratings based on 869 Verified Reviews
3.2 Room cleanliness
3.8 Service & staff
3.2 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
by A verified traveler from Chicago
Posted 1 Jan 2025
Great
Comment from Hotel Management
2 Jan 2025 by Sara, Hotel Management
Hello Sylvie,Thank you for your review! We're so glad to hear you had a great stay. We hope to welcome you back soon!Warm Regards,Sara DrammehGuest Relations Associate
by A verified traveler from Park Ridge
Posted 22 Dec 2024
Comment from Hotel Management
23 Dec 2024 by Sara, Hotel Management
Hello Bruce,Thank you for your 4/5 rating! We're happy to hear you had a great stay overall. We appreciate your feedback and will continue working to make your future visits even better. We hope to welcome you back soon!Warm Regards,Sara DrammehGuest Relations Associate
by A verified traveler
Posted 23 Nov 2024
Good place to stay a d low cost
Comment from Hotel Management
25 Nov 2024 by Sara, Hotel Management
Hello Christopher,Thank you for your feedback! We're glad you found our place both comfortable and affordable. We hope to welcome you back soon for another great stay!Warm Regards,Sara DrammehGuest Relations Associate
by A verified traveler
Posted 22 Nov 2024
Good
Comment from Hotel Management
22 Nov 2024 by Sara, Hotel Management
Hello Patrick,Thank you for such a wonderful review. We are thrilled to hear that you had a wonderful experience.We look forward to welcoming you back soon.Warm Regards,Sara DrammehGuest Relations Associate
by A verified traveler
Posted 22 Nov 2024
Comment from Hotel Management
22 Nov 2024 by Sara, Hotel Management
Hello Shadanna,Thank you for your review. We're glad to hear that you had an overall satisfactory stay, but we understand there were areas that didn’t fully meet your expectations. Your feedback is important to us, and we’ll work on improving the aspects you mentioned. We hope to have the opportunity to provide you with a better experience in the future.Warm Regards,Sara DrammehGuest Relations Associate
by A verified traveler
Posted 15 Nov 2024
Comment from Hotel Management
18 Nov 2024 by Sara, Hotel Management
Hello Christopher,Thank you for your feedback! We're glad you enjoyed the pool and hot breakfast. We hope to welcome you back soon!Warm Regards,Sara DrammehGuest Relations Associate
by A verified traveler
Posted 5 Nov 2024
Room was acceptable....breakfast was acceptable..but our room did not have a coffee machine.
Comment from Hotel Management
5 Nov 2024 by Sara, Hotel Management
Hello Mary,Thank you for sharing your feedback. We're glad to hear that the room and breakfast met your expectations. We apologize for the missing coffee machine in your room and will ensure this is addressed for future stays.We appreciate your input and hope to welcome you back soon!Warm Regards,Sara DrammehGuest Relations Associate
by A verified traveler
Posted 2 Nov 2024
The staff were great. Lots of smokers and drunks at the front door. Had to cancel second night because noise was so bad. Srairs were at the head of the bed. People stomping up and down all night long. Also smelled of milldw had astma attacks.
Comment from Hotel Management
4 Nov 2024 by Sara, Hotel Management
Hello Abigail,Thank you for sharing your experience with us. I’m very sorry to hear about the noise and other issues you faced during your stay. This is certainly not the experience we want for our guests, and I apologize for the discomfort caused by the atmosphere and the mildew smell.Your feedback is important, and we will address these concerns with our team to make necessary improvements. I hope you might consider giving us another chance in the future.Best regards,Sara DrammehGuest Relations Associate
by A verified traveler
Posted 2 Nov 2024
Comment from Hotel Management
4 Nov 2024 by Sara, Hotel Management
Hello Minty,Thank you for your 4 out of 5 review! We’re glad to hear you had a positive experience with us. If there’s anything we can do to improve your stay for next time, please let us know.We look forward to welcoming you back soon!Best regards,Sara DrammehGuest Relations Associate
by A verified traveler
Posted 31 Oct 2024
Staff was great
Comment from Hotel Management
31 Oct 2024 by Sara, Hotel Management
Hello Bobbi,Thank you for your kind words! We’re thrilled to hear that you had a positive experience with our staff. We hope to welcome you back soon!Warm Regards,Sara DrammehGuest Relations Associate
