Ratings based on 1,730 Verified Reviews
4.3 Room cleanliness
4.0 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Nov 2024
Comment from Hotel Management
27 Nov 2024 by Manager, Hotel Management
Hello Tannia,We're sorry to hear that your stay didn't meet your expectations. Please feel free to reach out to us with any feedback you may have so we can address it accordingly.
by A verified traveler
Posted 25 Nov 2024
Decent
Comment from Hotel Management
27 Nov 2024 by Manager, Hotel Management
Hello Kevin,Thank you for taking the time to share your feedback with us. We appreciate your input and look forward to welcoming you back in the future.
by A verified traveler
Posted 25 Nov 2024
The hotel was overall great. The breakfast can be served with more variety/options.
Comment from Hotel Management
27 Nov 2024 by Manager, Hotel Management
Hello kathleen,We appreciate your feedback on our hotel and are glad you had a great stay. Your suggestion for the breakfast options will be shared with our team for their review and consideration. Thank you for taking the time to share your thoughts with us.
by A verified traveler
Posted 25 Nov 2024
The Receptionist namely Key was unfriendly. The bathroom toilet was plugged, I reported it to Key, no action taken. I had to unplug myself!
Comment from Hotel Management
27 Nov 2024 by Manager, Hotel Management
Hello Olutayo, We regret to hear about your experience, and appreciate your feedback. Rest assured, we will address this with our team for further review and improvement. Should you have any further concerns, please do not hesitate to reach out to our management team directly.
by A verified traveler
Posted 24 Nov 2024
Everything is perfect ! Well done
Comment from Hotel Management
27 Nov 2024 by Manager, Hotel Management
Hello edward,We are thrilled to hear that you had a wonderful stay with us! Thank you for taking the time to share your positive feedback. Your satisfaction is our top priority, and we look forward to welcoming you back in the future.
by A verified traveler from Burlington Township
Posted 24 Nov 2024
Great service
Comment from Hotel Management
26 Nov 2024 by Manager, Hotel Management
Hello Woodson,We are delighted to hear that you enjoyed our service during your stay. Guest feedback is important to us, and we appreciate you taking the time to share your experience. If you have any further comments or suggestions, please feel free to reach out to our management team.
by A verified traveler from Barnegat
Posted 24 Nov 2024
The property was nice and was mostly a positive experience.
My only complaint, and it’s a big one was the shuttle service from the airport. The driver of the shuttle was despicable. We had to wait 35 minutes, and once he arrived, he did not move out of van. Finally he came out and put 1 of our 2 pieces of luggage in the van. I had to put the other. Then he watched court TV shows on his phone for 14 minutes before leaving. He was just sitting there watching a very loud phone. It was 1:30 AM. There were no other passengers coming. When asked, he said in a few minutes as he continued to watch Judge Judy on his phone. And his driving was fast and a bit erratic. Very rude person.
Comment from Hotel Management
25 Nov 2024 by Manager, Hotel Management
Hello John, We appreciate your feedback and are pleased to hear you enjoyed most aspects of your stay. We apologize for any inconvenience you experienced with the shuttle service. Your comments have been duly noted for improvement. Thank you for taking the time to share your thoughts with us.
by A verified traveler
Posted 22 Nov 2024
Everything was clean and quiet. We had to leave earlier than breakfast but they gave us travel bag.
Comment from Hotel Management
23 Nov 2024 by Manager, Hotel Management
Hello Jacqueline,We are pleased to hear that you found our hotel to be clean and quiet during your stay. Providing a travel bag for your early departure is just one of the ways we strive to accommodate our guests' needs. We appreciate your feedback and hope to welcome you back in the future.
by A verified traveler
Posted 22 Nov 2024
No need
Comment from Hotel Management
23 Nov 2024 by Manager, Hotel Management
Hello Stefania,Thank you for sharing your feedback with us. We appreciate hearing about your experience and will take your comments into consideration for future improvements. If you have any further concerns, please don't hesitate to contact our management directly.
by A verified traveler
Posted 21 Nov 2024
I loved it there will return
