Ratings based on 983 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 31 Dec 2024
Hot tub was poorly maintained. Housekeeping knocked on door an hour before checkout time. No iron in the room.
by A verified traveler
Posted 28 Dec 2024
The room was nice and the hot tub was very relaxing 😌
Comment from Hotel Management
29 Dec 2024 by Hotel Management, Hotel Management
We are thrilled that you enjoyed your stay with us. Thank you for taking the time to give us a great review! See you on your next stay!
by A verified traveler
Posted 25 Dec 2024
Comment from Hotel Management
29 Dec 2024 by Hotel Management, Hotel Management
We are thrilled that you enjoyed your stay with us. Thank you for taking the time to give us a great review! See you on your next stay!
by A verified traveler from lexington
Posted 25 Dec 2024
There are bugs everywhere in our room. I want a refund or I will leave a bad review for Expedia and Cesars. I was so disapointed.
Comment from Hotel Management
25 Dec 2024 by Hotel Management, Hotel Management
Thank you for taking the time to give us a rating as it helps us know what we can improve on. We're sorry to hear you had a poor experience and hope this rare occasion doesn't deter you from visiting in the future.
by A verified traveler
Posted 24 Dec 2024
Food had mold on hot dog bun. Hot tub was very dirty, under construction. Not impressed
Comment from Hotel Management
25 Dec 2024 by Hotel Management, Hotel Management
Thank you for taking the time to give us a review. It helps us know what we do well and where we can improve. We hope to see you back in the future. I do apologize about the issues you had during your visit with us. I will pass these concerns along to upper management.
by A verified traveler
Posted 24 Dec 2024
Comment from Hotel Management
25 Dec 2024 by Hotel Management, Hotel Management
Thank you for taking the time to give us a review. It helps us know what we do well and where we can improve. We hope to see you back in the future.
by A verified traveler
Posted 23 Dec 2024
Property is aged... Various little things like a broken towel rack etc. Not a big deal but shows they aren't keeping up with things.
Comment from Hotel Management
23 Dec 2024 by Hotel Management, Hotel Management
Thank you for taking the time to give us a review. It helps us know what we do well and where we can improve. We hope to see you back in the future.
by A verified traveler
Posted 17 Dec 2024
Comment from Hotel Management
22 Dec 2024 by Hotel Management, Hotel Management
We are thrilled that you enjoyed your stay with us. Thank you for taking the time to give us a great review! See you on your next stay!
by A verified traveler
Posted 12 Dec 2024
Comment from Hotel Management
17 Dec 2024 by Hotel Management, Hotel Management
We are thrilled that you enjoyed your stay with us. Thank you for taking the time to give us a great review! See you on your next stay!
by A verified traveler
Posted 10 Dec 2024
Comment from Hotel Management
10 Dec 2024 by Hotel Management, Hotel Management
Hello Terri, Please reach out to the hotel front desk and let us know how we can make your next visit more enjoyable. Thank you for your honest feedback!
