Ratings based on 438 Verified Reviews
2.8 Room cleanliness
3.2 Service & staff
2.7 Room comfort
2.5 Hotel condition
Expedia Verified Reviews
by A verified traveler from Greenbelt
Posted 2 Nov 2024
Dirty
Comment from Hotel Management
5 Nov 2024 by Manager, Hotel Management
Hello Milagros, We appreciate your feedback and apologize for any inconvenience this may have caused. Our team strives to maintain high cleanliness standards, and we will address this issue internally to ensure a better experience for future guests.
by A verified traveler
Posted 27 Oct 2024
They rooms stunk and first wasn't clean
Comment from Hotel Management
28 Oct 2024 by Manager, Hotel Management
Hello Jennifer,We're sorry to hear about your experience and appreciate your feedback. We encourage guests to reach out to our management team directly to address any concerns. Our team is always striving to maintain high cleanliness standards for all our rooms.
by A verified traveler
Posted 19 Oct 2024
Room was overall dirty! Sheets weren’t the cleanest. Felt dirty all over I took a shower before and after I went to bed because the sheets were just nasty looking. Shower had pubes in it from the last people who stayed. Glad I brought my sandals for the shower. Toilet seat wasn’t secured to the toilet. Bathroom door didn’t shut. Then during my stay there was an overdose and a domestic dispute. Stayed 4 nights there was about to get a fifth night when they wouldn’t answer the doorbell to the lobby to let me in so I said screw it and went next door to the comfort in. But you get what you pay for.
Comment from Hotel Management
21 Oct 2024 by Manager, Hotel Management
Hello Daniel, We are sorry to hear about your experience at our hotel. We take cleanliness and guest safety very seriously. Your feedback will be shared with our housekeeping and maintenance teams for further review. We strive to ensure all our guests have a pleasant stay and we apologize for any inconvenience caused.
by A verified traveler
Posted 19 Oct 2024
Nothing is special about rhis hotel 85 for a night for a room that has no bulbs in lamps no smoke detcter just wites hang out of ceiling room should be 40 a night
Comment from Hotel Management
21 Oct 2024 by Manager, Hotel Management
Hello walter, We value your feedback and apologize for falling short of expectations. Your comments will be shared with our team for improvements. We strive to provide all guests with a comfortable stay and regret if we missed the mark with your experience. Please feel free to reach out to our management team with further details to address your concerns.
by A verified traveler
Posted 12 Oct 2024
Comment from Hotel Management
15 Oct 2024 by Manager, Hotel Management
Hello Brian,We are blessed to hear that you had a wonderful stay with us. We look forward to welcoming you back soon!
by A verified traveler from Fuquay Varina
Posted 6 Oct 2024
The lobby was locked on arrival early evening and still locked after 7:00 AM for checkout. No coffee or breakfast items in the lobby and no coffee maker in the room. The room needed a good sweeping.
Comment from Hotel Management
7 Oct 2024 by Manager, Hotel Management
Hello Lane, We apologize for any inconvenience you experienced. We appreciate your feedback and will address these issues to enhance our guests' experience. Our team is working diligently to ensure better service in the future.
by A verified traveler from Blacksburg
Posted 15 Sep 2024
1) The first room we were given had belongings of someone else in it. So we were given another room.
2) There was no breakfast, only coffee. The juice machine was broken.
3) The room was ok with basic functional features, about what I expected for a low price.
Comment from Hotel Management
18 Sep 2024 by Manager, Hotel Management
Hello Richard,We apologize for any inconvenience you experienced during your stay. We always strive to provide a comfortable experience for all our guests. Your feedback will be shared with our team for further improvement. ItÔÇÖs important to us that all aspects of our guestsÔÇÖ stay meet their expectations.
by A verified traveler
Posted 15 Sep 2024
Comment from Hotel Management
16 Sep 2024 by Manager, Hotel Management
Hello Dylan,We're blessed to hear you enjoyed your stay with us! It was a pleasure having you as our guest, and we hope to welcome you back soon for another fantastic experience.
by A verified traveler
Posted 14 Sep 2024
This place was very dirty, and if you turn the AC lower than 67, the place starts smelling. I will not book w them again.
Comment from Hotel Management
16 Sep 2024 by Manager, Hotel Management
Hello Ana, We are sorry to hear about your experience during your stay. Your feedback is valuable to us and will be shared with our team for further review and improvement. Our guests' comfort is our top priority, and we apologize for any inconvenience caused.
by A verified traveler
Posted 31 Aug 2024
Children running up and down metal stairs until 1am, people out in parking lot yelling and talking very loud. Room floor was dirty, floor was ripped up in places. Room had a smell of mildew and Marijuana.
Did not sleep well at all
Comment from Hotel Management
3 Sep 2024 by Manager, Hotel Management
Hello Jeffrey, We apologize for any inconvenience caused during your stay and appreciate your feedback. Your comments will be shared with the team for review and improvement opportunities. It's essential for us to ensure all our guests have a comfortable experience.
