Ratings based on 596 Verified Reviews
4.0 Room cleanliness
4.2 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Jan 2025
Comment from Hotel Management
8 Jan 2025 by ser, Hotel Management
Thank you for your feedback, we hope you visit us again
by A verified traveler
Posted 30 Dec 2024
Comment from Hotel Management
8 Jan 2025 by ser, Hotel Management
Thank you for your feedback, we hope you visit again in the future
by A verified traveler
Posted 17 Dec 2024
Truck parking was accessible get there early enough they have a restaurant at the truckstop across the street.
Comment from Hotel Management
8 Jan 2025 by ser, Hotel Management
Thank you for your feedback and we hope to see you in the future
by A verified traveler
Posted 15 Dec 2024
Renovation going on and no elevator so although I requested two rooms on ground floor because of problems walking steps, none were available because of the renovations. I was not aware of this until checking in and messages were sent in advance. Very little in the way of breakfast. Hopefully it will get better but should reduce nightly fee until completion.
Comment from Hotel Management
16 Dec 2024 by ser, Hotel Management
I'm sorry about not having the downstairs rooms but i did respond back to your message about not having any ground floor rooms. We are trying to get renovations done as soon as possible
by A verified traveler
Posted 10 Dec 2024
Comment from Hotel Management
10 Dec 2024 by ser, Hotel Management
We are so glad you had a great stay and hope to see you in the future
by A verified traveler
Posted 10 Dec 2024
Employees are friendly and rooms are clean
Comment from Hotel Management
10 Dec 2024 by ser, Hotel Management
Thank you so much for your feedback i'll be more than happy to pass this on to the staff and hope you come again in the future
by A verified traveler
Posted 9 Dec 2024
The gentleman at check-in was super helpful and friendly. It was quiet and clean even with all the remodeling going on.
Comment from Hotel Management
9 Dec 2024 by ser, Hotel Management
Thank you so much for your feedback and we are very happy you enjoyed our hotel and we hope to see you in the future
by A verified traveler
Posted 10 Nov 2024
Quite, cozy good views
Comment from Hotel Management
11 Nov 2024 by ser, Hotel Management
Thank you so much for your feedback we are glad you had an enjoyable stay
by A verified traveler from charleston
Posted 29 Oct 2024
My only complaint was the part on the toilet seat was broke, but i am sure it was wear and tear. Also seen a small bug, but otherwise a remodeled hotel with great employees
Comment from Hotel Management
30 Oct 2024 by ser, Hotel Management
Thank you so much for your feedback
by A verified traveler
Posted 27 Oct 2024
All four of the bed pillows were extremely soft. I would prefer a couple of soft and a couple of firm. I need firm to support my neck.
The grounds could be better maintained. We were instructed to park in the back parking lot as it would be closer to our room just instead the rear door of the building. That parking lot was gravel, not paved. We chose not to park our car on gravel.
There were actually two more options for breakfast this stay. The breakfast consisted of biscuits and gravy, waffles, mini muffins and toast
Comment from Hotel Management
29 Oct 2024 by ser, Hotel Management
We have the pillows that we are required to use. And back parking lot is for semis trailers or boas we always say you can park down by the end of the building it would be closer
