Ratings based on 4,589 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Nov 2024
by A verified traveler
Posted 22 Nov 2024
Definitely a vib had a great time
by A verified traveler
Posted 21 Nov 2024
A great place for a family to go too. Great food great and entertainment and access to everything.
Love it here. Will come back.
by A verified traveler
Posted 21 Nov 2024
The room was very spacious and beds comfortable. Beautiful grounds with a variety of pools and swim up bars. The food in all of the restaurants and buffet was very good, unlike many other all-inclusive resorts. I attended one afternoon theme party that was great fun! My only complaint about the resort was there was only bottom shelf alcohol. I would have paid $100 US dollars more for better alcohol options.
by A verified traveler
Posted 21 Nov 2024
by A verified traveler
Posted 21 Nov 2024
Location/food/beer/entretaiment
by A verified traveler
Posted 21 Nov 2024
Had a blast! Everyone was so nice, clean, and welcoming!
by A verified traveler
Posted 21 Nov 2024
I enjoyed the bar inside the room for starters! The property was nice and so was the staff, felt very safe on this resort. I enjoyed how almost every night was themed, I definitely would stay here again.
by A verified traveler
Posted 21 Nov 2024
So much fun !!
by A verified traveler from DECATUR
Posted 20 Nov 2024
Staff was great! however the food at the specialty restaurants left much to be desired. Also, not a lot of adult entertainment. Overall a very noisy property - guests were playing music on their balcony till all hours of the night. On a whole, not a bad resort but I won't be staying there again.
Comment from Hotel Management
22 Nov 2024 by Hotel Riu Santa Fe, Hotel Management
Dear Heather,We appreciate you took the time to leave your impressions regarding your recent stay with us. However, it is disappointing to read that despite our efforts we could not meet your expectations in some areas. We would like to apologize for any dsicomfort.We would like to thank you for having chosen our hotel for your stay.Nevertheless, we will take note of your observations for future arrangements.Hoping to host you again.Best Regards,Hotel Riu Santa FeOnline Reputation Manager
