Ratings based on 2,050 Verified Reviews
4.1 Room cleanliness
4.0 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Dec 2024
Liked the lay out of the room.
Bathroom was out of date.
Didn’t have a chance to check out pool/hot tub.
by A verified traveler
Posted 11 Dec 2024
Liked the private towne car shuttle from the airport.
by A verified traveler
Posted 9 Dec 2024
Comment from Hotel Management
9 Dec 2024 by General Manager, Hotel Management
Dear Manon,Thank you for being a great guest and giving us a perfect rating. It was our pleasure to accommodate your needs while you were here, and we hope you will return soon.
by A verified traveler from Charleston
Posted 9 Dec 2024
They charge for the shuttle to the airport as well as for coffee in the lobby
Comment from Hotel Management
10 Dec 2024 by General Manager, Hotel Management
Dear Kevin, Thank you for taking the time to share your experience with us, and we appreciate your comments. Please know that we strive to keep our prices competitive for our area while offering great value to our guests. However, your feedback remains essential and will be shared with the respective teams as we always aim to make the appropriate changes and improvements. We appreciate your input and hope you consider returning down the line for a much better experience.
by A verified traveler
Posted 9 Dec 2024
While I only stayed for one night after coming in on an overnight flight from New York, I have to say my stay was definitely exceeded expectations.
A note was made on my room account regarding my overnight check in and when I arrived, the process was seamless and quick.
Would highly consider staying at the Sonesta on a return trip to LA.
Comment from Hotel Management
9 Dec 2024 by General Manager, Hotel Management
Dear Andre,Thank you for your kind words. We are pleased to hear that your experience exceeded your expectations, and w hope to welcome you back to Sonesta Select Los Angeles LAX El Segundo soon.
by A verified traveler
Posted 9 Dec 2024
Lady at check in was very nice.
Comment from Hotel Management
10 Dec 2024 by General Manager, Hotel Management
Dear Kelly-Ann,Thank you for your feedback! We strive to provide friendly and helpful service, so knowing that our team made a great impression on you is very rewarding. We look forward to welcoming you back to Sonesta Select Los Angeles LAX El Segundo soon for another great stay!
by A verified traveler
Posted 8 Dec 2024
I’ll be back
Comment from Hotel Management
10 Dec 2024 by General Manager, Hotel Management
Dear Lonnie,Thank you for your review! We’re thrilled you had a great stay at Sonesta Select Los Angeles LAX El Segundo and look forward to welcoming you back soon.
by A verified traveler
Posted 8 Dec 2024
Great location and quiet
Comment from Hotel Management
9 Dec 2024 by General Manager, Hotel Management
Dear Mark,Our amazing location and peaceful accommodations are just some of the reasons our guests enjoy staying at Sonesta Select Los Angeles LAX El Segundo, so we are thrilled you were also impressed. Thank you for being our guest and sharing your lovely review. We look forward to welcoming you back soon on future visits to the area.
by A verified traveler
Posted 6 Dec 2024
Good location for LAX. Parking 30.00 nightly, there was no free breakfast. People extremely nice
Comment from Hotel Management
8 Dec 2024 by General Manager, Hotel Management
Dear Alan,Thank you so much for choosing to stay with us at Sonesta Select Los Angeles LAX El Segundo. We are thrilled to learn you had such a pleasant stay and appreciated our property. Your kind words are very welcome. It was a pleasure having you as our guest, and we hope to see you again soon.
by A verified traveler
Posted 5 Dec 2024
Staff were friendly, the shuttle was efficient, the rooms were clean and well appointed, and basically everything was excellent. I give them my highest rating
Comment from Hotel Management
7 Dec 2024 by General Manager, Hotel Management
Dear Jerry,Thank you for taking the time to leave a review. We're so glad you enjoyed our clean, well-appointed rooms, and we'll make sure our team hears your appreciation. We look forward to welcoming you back to Sonesta Select Los Angeles LAX El Segundo for another accommodating visit.
