Ratings based on 949 Verified Reviews

4.5 out of 5
4.6 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 23 Nov 2024
5 out of 5
by A verified traveler from Kew Gardens

Posted 20 Nov 2024
Love the cleanliness of this place and the free breakfast.
Comment from Hotel Management
21 Nov 2024 by Front Desk , Hotel Management
Thank you for your kind words! We're so glad to hear that you enjoyed the cleanliness of our place and the complimentary breakfast. We strive to provide a comfortable and welcoming experience for all of our guests, and we're thrilled that you had a great stay. We hope to welcome you back soon!
5 out of 5
by A verified traveler

Posted 17 Nov 2024
Comment from Hotel Management
19 Nov 2024 by GM, Hotel Management
Dear KIRTIKA, We really appreciate you sharing your awesome rating of our hotel with other travelers. We loved having you here, and we can't wait to have you back soon! Best, Janis Najita, GM
5 out of 5
by A verified traveler

Posted 16 Nov 2024
Efficient, friendly, clean, good location.
Comment from Hotel Management
17 Nov 2024 by GM, Hotel Management
Dear Paul, It's lovely to know you enjoyed your stay. Thank you for your time in sharing a review and we hope to see you again. Best, Janie Najita, GM
5 out of 5
by A verified traveler

Posted 15 Nov 2024
Comment from Hotel Management
15 Nov 2024 by GM, Hotel Management
Dear Barbara, It's lovely to know you enjoyed your stay. Thank you for your time in sharing a review and we hope to see you again. Best, Janis Najita, GM
4 out of 5
by A verified traveler

Posted 14 Nov 2024
It was a convenient hotel for us as we had to stay somewhere close to the airport.
Comment from Hotel Management
15 Nov 2024 by GM, Hotel Management
Dear Dilek, I'm glad that our convenient location made for an easy stay. It was our pleasure to host you and we hope to do so again. Thank you for choosing us. Best, Janis Najita, GM
3 out of 5
by A verified traveler from Willowbrook

Posted 13 Nov 2024
No USB-C outlets or single water bottle the room.
Comment from Hotel Management
14 Nov 2024 by Front Desk , Hotel Management
Thank you for your review! We appreciate your feedback and apologize for the inconvenience regarding the USB-C outlets and the water bottle. We’ll certainly take your comments into consideration as we continue to improve our guest experience. We hope to welcome you again soon!
5 out of 5
by A verified traveler

Posted 9 Nov 2024
Nice and clean. Needs more parking spaces under the property not next door.
Comment from Hotel Management
10 Nov 2024 by GM, Hotel Management
Dear suresh, It was kind of you to take the time to review our hotel. I’m glad you enjoyed your visit. We appreciate your choosing us and hope to host you again. Best, Janis Najita, GM
4 out of 5
by A verified traveler

Posted 9 Nov 2024
Conveniently located near the airport, spacious rooms, and complimentary breakfast.
Comment from Hotel Management
10 Nov 2024 by GM, Hotel Management
Dear Suzanne, We really appreciate you sharing your awesome rating of our hotel with other travelers. We loved having you here, and we can't wait to have you back soon! Best, Janis Najita, GM
3 out of 5
by A verified traveler

Posted 3 Nov 2024
The shower handle was broken, it still needs further repair, but for now we are going to take quick showers. Otherwise, great property and will come again
Comment from Hotel Management
3 Nov 2024 by GM, Hotel Management
Dear wilma, We aim to impress, so I'm sorry that your visit was just okay. Your comments, which highlight our successes and areas for improvement, are welcomed as they foster change for the better. Thank you for taking the time to share your review. Sincerely, Janis Najita, GM