Ratings based on 949 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Nov 2024
Comment from Hotel Management
25 Nov 2024 by GM, Hotel Management
Dear Kirk, Thank you for choosing us. Our goal is to exceed our guests’ expectations, so I regret that your visit was just okay. We appreciate the feedback and hope to host you again. Sincerely, Janis Najita, GM
by A verified traveler
Posted 24 Nov 2024
Everything was all good other then coming back to room at night we came back to a whole bunch of ants on the table next to the TV
Comment from Hotel Management
25 Nov 2024 by GM, Hotel Management
Dear Carlos, Thank you for taking the time to leave us this review. We are delighted to hear that you had a great overall stay; however, we sincerely apologize for the issues you experienced with your room. I will discuss this matter with our staff. We appreciate your patronage, and we hope to welcome you back in the future for a flawless stay. Best, Janis Najita, GM
by A verified traveler
Posted 23 Nov 2024
Comment from Hotel Management
25 Nov 2024 by GM, Hotel Management
Dear Soterania, Thank you for sharing this review, and we welcome you to visit us again anytime! Best, Janis Najita, GM
by A verified traveler
Posted 23 Nov 2024
Comment from Hotel Management
23 Nov 2024 by GM, Hotel Management
Dear Carol, I'm glad that you had a nice visit. We can't thank you enough for staying with us, and we hope to host you again soon. Best, Janis Najita, GM
by A verified traveler from Kew Gardens
Posted 20 Nov 2024
Love the cleanliness of this place and the free breakfast.
Comment from Hotel Management
21 Nov 2024 by Front Desk , Hotel Management
Thank you for your kind words! We're so glad to hear that you enjoyed the cleanliness of our place and the complimentary breakfast. We strive to provide a comfortable and welcoming experience for all of our guests, and we're thrilled that you had a great stay. We hope to welcome you back soon!
by A verified traveler
Posted 17 Nov 2024
Comment from Hotel Management
19 Nov 2024 by GM, Hotel Management
Dear KIRTIKA, We really appreciate you sharing your awesome rating of our hotel with other travelers. We loved having you here, and we can't wait to have you back soon! Best, Janis Najita, GM
by A verified traveler
Posted 16 Nov 2024
Efficient, friendly, clean, good location.
Comment from Hotel Management
17 Nov 2024 by GM, Hotel Management
Dear Paul, It's lovely to know you enjoyed your stay. Thank you for your time in sharing a review and we hope to see you again. Best, Janie Najita, GM
by A verified traveler
Posted 15 Nov 2024
Comment from Hotel Management
15 Nov 2024 by GM, Hotel Management
Dear Barbara, It's lovely to know you enjoyed your stay. Thank you for your time in sharing a review and we hope to see you again. Best, Janis Najita, GM
by A verified traveler
Posted 14 Nov 2024
It was a convenient hotel for us as we had to stay somewhere close to the airport.
Comment from Hotel Management
15 Nov 2024 by GM, Hotel Management
Dear Dilek, I'm glad that our convenient location made for an easy stay. It was our pleasure to host you and we hope to do so again. Thank you for choosing us. Best, Janis Najita, GM
by A verified traveler from Willowbrook
Posted 13 Nov 2024
No USB-C outlets or single water bottle the room.
Comment from Hotel Management
14 Nov 2024 by Front Desk , Hotel Management
Thank you for your review! We appreciate your feedback and apologize for the inconvenience regarding the USB-C outlets and the water bottle. We’ll certainly take your comments into consideration as we continue to improve our guest experience. We hope to welcome you again soon!
