Ratings based on 202 Verified Reviews
3.8 Room cleanliness
4.0 Service & staff
3.6 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 7 Nov 2024
Comment from Hotel Management
9 Nov 2024 by Manager, Hotel Management
Hello Jorge,We're sorry to hear that your experience didn't meet your expectations. Please feel free to contact us directly to discuss any concerns you may have had during your stay. We value your feedback and would like to ensure we address any issues raised.
by A verified traveler
Posted 23 Aug 2024 on Hotels
Comment from Hotel Management
24 Aug 2024 by Manager, Hotel Management
Hello April,We're glad to hear you enjoyed your stay with us! We hope to welcome you back soon for an even better experience.
by A verified traveler
Very Friendly
Posted 14 Aug 2024 on Hotelsvery clean, very friendly. Coffee pot in room didn't not work.
Comment from Hotel Management
17 Aug 2024 by Manager, Hotel Management
Hello Kathy,We appreciate your positive feedback on our cleanliness and staff friendliness. For future visits, please feel free to reach out to our management team directly for any concerns with your room amenities. Thank you again for staying with us.
by A verified traveler
Posted 12 Aug 2024 on Hotels
Comment from Hotel Management
15 Aug 2024 by Manager, Hotel Management
Hello Steve, We're sorry to hear that your experience did not meet your expectations. Please contact us to discuss any concerns you may have so we can improve your next visit.
by A verified traveler
Not good
Posted 1 Aug 2024 on HotelsIt wasn't the cheapest stay so expected more. Room felt damp, including sheets. Refrigerator didn't work and had standing water in the freezer. Towels had stains. All of them. Musty smell.
Comment from Hotel Management
3 Aug 2024 by Manager, Hotel Management
Dear Guest, We appreciate you sharing your experience with us and apologize for any inconvenience you encountered. We encourage guests to reach out to our management team directly to address any concerns during their stay to ensure a pleasant experience. Thank you for taking the time to provide your feedback.
by A verified traveler
Posted 17 Jul 2024
Outdated annd smelled old and the mattress was worn and the springs was felt through the mattress. You could hear the springs creak when you sat on the edge of the bed The sheet and towels was dirty and photos were taken and provided to the attendant and to Expedia. The attendant was helpful and friendly.
Comment from Hotel Management
18 Jul 2024 by Manager, Hotel Management
Hello Karen, We appreciate your detailed feedback and apologize for any inconvenience you experienced during your stay. Your comments have been noted and will be shared with the relevant teams for review. Thank you for acknowledging the helpfulness and friendliness of our attendant. Your concerns are important to us, and we have addressed them accordingly.
by A verified traveler
Posted 11 Jul 2024
Everything was great. We were able to check in with no issues and Walmart across the street so really easy access to buy whatever we needed.
Comment from Hotel Management
12 Jul 2024 by Manager, Hotel Management
Hello Rosa,We're delighted to hear that you had a seamless check-in experience and enjoyed the convenience of having a Walmart nearby for your needs. Should you have any future stays, feel free to reach out for any assistance.
by A verified traveler
Posted 20 Jun 2024
Comment from Hotel Management
12 Jul 2024 by Manager, Hotel Management
Hello Scott, We appreciate you choosing to stay with us and hope you had an enjoyable experience overall. If there's anything specific you'd like to share about your stay, please don't hesitate to contact us. We value your feedback and would love to hear from you.
by A verified traveler
Posted 2 Jun 2024
Toilet continued to run when flushed. bathroom fan did not function. limited available outlets.
Comment from Hotel Management
4 Jun 2024 by Manager, Hotel Management
Hello larry,We appreciate your feedback and apologize for any inconvenience you experienced during your stay. Our maintenance team will address the toilet and bathroom fan issues promptly. Thank you for bringing these concerns to our attention, we will look into adding more outlets for our guests' convenience.
by A verified traveler
Posted 15 Apr 2024 on Hotels
Comment from Hotel Management
17 Apr 2024 by Manager, Hotel Management
Hello Hershell, We're sorry to hear your stay did not meet your expectations. Please feel free to contact us directly with any specific concerns you may have so we can address them accordingly. We value your feedback and hope to welcome you back for an improved experience.
