Ratings based on 962 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
3.8 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 Sep 2024
Comment from Hotel Management
14 Sep 2024 by Front Desk Manager, Hotel Management
Dear Alison,We would like to thank you for rating us with the maximum score. We are glad to know you had a wonderful stay with us. Kind regards.
by A verified traveler
Posted 11 Sep 2024
This is an ideal location. Great restaurants and shopping as you step out the door of the hotel.
The architecture of the building is lovely. The staff are very helpful. We would stay there again.
Comment from Hotel Management
14 Sep 2024 by Front Desk Manager, Hotel Management
Dear Valerie,We would like to thank you for your visit and review. Your opinion is very important for us. Best regards.
by A verified traveler
Posted 11 Sep 2024
My first room on the top floor was incredibly hot and the AC was not cooling the room. I was moved to a renovated room that was very lovely but it was not sound proof. You can hear clearly the conversation in the next room which kept me awake for 3 nights. The location is great but the area at night is not safe ie red light district just around the block. The hotel seemed a little rundown but very clean. The staff was nice. However, this would not be my choice of stay when I return to Barcelona in a few months.
Comment from Hotel Management
14 Sep 2024 by Front Desk Manager, Hotel Management
Dear Genevieve,We are sorry for the inconviniences you mentioned you had during your stay. We are glad to know that our staff was helpful to you. We would like to point out that we are currently renovating the hotel and we hope you can give us a new chance in the future to see our changes. Kind regards.
by A verified traveler
Posted 5 Sep 2024
Grand reception and adequate rooms and en suite, parts are a little tired. The breakfast balcony was a good space, the breakfast offer was ok. Its' location is great - and good value.
Comment from Hotel Management
14 Sep 2024 by Front Desk Manager, Hotel Management
Dear Neil,We would like to thank you for your visit and review. Your opinion is very important for us. Best regards.
by A verified traveler from HENDERSON
Posted 5 Sep 2024
Beautiful property for the value. The rooms are big, and could easily fit one chair to help with dressing up!
Comment from Hotel Management
14 Sep 2024 by Front Desk Manager, Hotel Management
Dear Hani,We would like to thank you for rating us with the maximum score. We are glad to know you had a wonderful stay with us. Kind regards.
by A verified traveler
Posted 1 Sep 2024
Likes:
location, staff, water stations, comfortable beds, near metro, air con, near shops and restaurants.
The walls are not sound proof - can easily hear people from next room talking.
There's no peep hole on the door so can not check who's at the door.
Bedroom floor feels dirty. I don't think the cleaners clean it after they made the room.
I feel the hotel is not secure enough as anyone can go in to the hotel and use its lift to gain access - hoping they will improve this.
Overall, we enjoyed our stay here, especially the kids who enjoyed the sweets. Would recommend staying here again.
Comment from Hotel Management
4 Sep 2024 by Front Desk Manager, Hotel Management
Dear Henry,Thank you for taking time to share your experience with us. We take note about all the comments in order to improve our service day by day. Best regards.
by A verified traveler
Posted 29 Aug 2024
Very nice place. All staff was very friendly.
Very clean and spacious room.
Beds were super comfortable
And the location was super spectacular.... you can walk at Ramblas and very convenience for all tour because is near to the truistic zone.
Comment from Hotel Management
4 Sep 2024 by Front Desk Manager, Hotel Management
Dear Naciba,We would like to thank you for your wonderful review. We are glad to know you had such a nice stay with us. Best regards.
by A verified traveler
Posted 22 Aug 2024
Beautiful atrium that immediately brought calm after the busyness of Las Ramblas. An ideal base from which to explore this phenomenal city.
Comment from Hotel Management
4 Sep 2024 by Front Desk Manager, Hotel Management
Dear Marie,We would like to thank you for your wonderful review. We are glad to know you had such a nice stay with us. Best regards.
by A verified traveler
Posted 21 Aug 2024
Great location! Clean and spacious.
Comment from Hotel Management
4 Sep 2024 by Front Desk Manager, Hotel Management
Dear Armand,It was a pleasure hosting you. We hope to welcome you back in the future. Best regards.
by A verified traveler
Posted 20 Aug 2024
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Comment from Hotel Management
4 Sep 2024 by Front Desk Manager, Hotel Management
Dear Sarah,We would like to thank you for your visit and review. Your opinion is very important for us. Kind regards.
