Ratings based on 1,069 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Sep 2024
Good location.
by A verified traveler
Posted 15 Sep 2024
Did not like the housekeeping staff making excessive noise in the hallway when cleaning rooms. Sign posted on door that I wanted to not be disturbed & rest and they yelled down hall and slammed doors for extended period of time each day.
Coffee machine in lobby nice.
by A verified traveler
Posted 7 Sep 2024
Great location. Reasonably priced.
Comment from Hotel Management
9 Sep 2024 by Barcelona Universal Team, Hotel Management
Thank you Donna for your feedback! We’re glad you found our location convenient and the pricing reasonable. We hope to welcome you back soon!
by A verified traveler
Posted 7 Sep 2024
Comment from Hotel Management
9 Sep 2024 by Barcelona Universal Team, Hotel Management
Thank you Quin for rating your stay at Hotel Barcelona Universal. We hope to see you again on your next visit to Barcelona.
by A verified traveler
Posted 7 Sep 2024
Great hotel near the metro in Barcelona. The breakfast was amazing. Area felt safe and was easily walkable also.
Comment from Hotel Management
9 Sep 2024 by Barcelona Universal Team, Hotel Management
Thank you Jane for your wonderful feedback! We’re delighted to hear you enjoyed the breakfast and found the location convenient and safe. We look forward to hosting you again!
by A verified traveler
Posted 4 Sep 2024
Comment from Hotel Management
5 Sep 2024 by Barcelona Universal Team, Hotel Management
Thank you Gloria for rating your stay at the Barcelona Universal hotel. We hope to see you again on your next visit to Barcelona.
by A verified traveler
Posted 31 Aug 2024
There were a few issues in the restaurant and it took sone hkurs to fix the air conditioning on our floor. The hotel was modern, clean and the staff generally helpful.
Comment from Hotel Management
2 Sep 2024 by Barcelona Universal Team, Hotel Management
Thank you for your feedback Anthony. We're glad to hear you found the hotel modern, clean, and the staff generally helpful. We apologize for the issues you encountered in the restaurant and the delay in fixing the air conditioning. Your comments are valuable to us, and we'll work on improving these aspects for a better experience in the future.
by A verified traveler
Posted 28 Aug 2024
Close to the subway.
Comment from Hotel Management
30 Aug 2024 by Barcelona Universal Team, Hotel Management
Thank you for your feedback Cortney1 We're pleased you found the subway location convenient! We hope to see you again in your next visit to Barcelona
by A verified traveler
Posted 28 Aug 2024
The location of the subway.
Comment from Hotel Management
30 Aug 2024 by Barcelona Universal Team, Hotel Management
Thank you for your review Cortney!We're glad you found the subway location perfect! Hope to see you again soon!
by A verified traveler
Posted 26 Aug 2024
The property was very clean and modern. The staff was excellent throughout the property.
I ordered a two bed room and received a one king sized bed. The safe in our room did not work.
Comment from Hotel Management
30 Aug 2024 by Barcelona Universal Team, Hotel Management
Thank you for your feedback Lorilyn. We're glad you found the property clean and modern and that our staff provided excellent service. We apologize for the issues with your room and the safe. We will address these concerns to improve our service. We hope to have the opportunity to better meet your expectations in the future.
