Ratings based on 924 Verified Reviews
4.4 Room cleanliness
4.5 Service & staff
4.0 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Nov 2024
Exactly as shown on site. Very cleaan, bed was comfortable and the staff very helpful
by A verified traveler
Posted 25 Nov 2024
No funcionaba el aire acondicionando, el TV y cuando tomé el teléfono para llamar a recepción, sorpresa: tampoco funcionaba. La persona en recepción alrededor de las 7 pm nos dijo que llamaría al técnico. Regresamos después de las 11 pm y nos estaban esperando en el lobby con un ventilador!! La nueva respuesta fue que la administración del hotel decidió apagar el aire acondicionando por toda la temporada y de invierno y que si uno enciende el aire acondicionando solo sale aire caliente y que por eso me estaba cocinando en la habitación del calor!! Me ha dicho que si quiero un ventilador y que abra la ventana! Me parece una total falta de respeto que el hotel no anunvie esto antes de reservar. El desayuno muy bueno y la localización también buena, pero esa mala experiencia empañó la estancia.
by A verified traveler
Posted 25 Nov 2024
Modern hotel situated in close proximity to Metro links and city centre. Rooms serviced on a daily basis and close to spotlessly clean. Hospitable, helpful and processional reception staff, on hand 24hrs/day. Breakfast staff polite and friendly. All needs attended to. Excellent. Highly recommend.
by A verified traveler
Posted 20 Nov 2024
Good hotel, almost everything at walking distance, kind staff, good hours for checkin/checkout
by A verified traveler
Posted 19 Nov 2024
Everything was good just mattress was j hard and no coffee and tea in the room otherwise all good
by A verified traveler
Posted 17 Nov 2024
Good staff
by A verified traveler
Posted 16 Nov 2024
Great location just a few minutes walk from Las Ramblas. Fabulous staff, very informative behind the front desk. Really nice full breakfast every day. Price was reasonable.
by A verified traveler
Posted 13 Nov 2024
Excellent hotel and service overall. Unusual bathroom layout which was located by the main room windows… just curtained off from bedroom area. No ac, mini fridge, or coffeemaker and also no tv channels on the tv (only a tv monitor to project shows from personal mobile devices). There is WiFi, a small safe and open shelving for clothes. The toilet is at the room entryway which is a nice enclosed room with a door, while the sink and bathroom facilities are on the other side of the bedroom area. The room is comfortable and I had to sleep with the window open since there was no ac. At night it could get noisy with the window open. The lower level of the hotel had a really nice work space, meeting area and breakfast cafe, and there’s a small rooftop pool with seating and a bar on the rooftop terrace.
Comment from Hotel Management
14 Nov 2024 by Casa Lit Barcelona by Ona, Hotel Management
Dear Preeti, We would like to thank you for this review about your recent experience in our hotel.We're thrilled to hear you enjoyed our hotel's service and found the room comfortable! It's fantastic that our work space, meeting area, and breakfast cafe hit the mark for you. Plus, that rooftop terrace with a pool is quite the spot to relax, isn't it? As for the unusual bathroom layout, it's part of our unique charm, although we understand it might not be everyone's cup of tea. While we do have air conditioning in all our rooms, it seems there was a bit of a hiccup with yours, and for that, we truly apologize. We're also taking a peek into the TV channels - rest assured, we have a variety of national and international channels for our guests' entertainment. Lastly, we're always looking for ways to ensure peace and quiet for our guests, despite our lively location.The entire team really hope we can welcome you back on a future occasion. Kindest regards,Casa Lit Barcelona by Ona
by A verified traveler
Posted 10 Nov 2024
Comment from Hotel Management
12 Nov 2024 by Casa Lit Barcelona by Ona, Hotel Management
¡Buenos días!Nos alegra que te hayas sentido a gusto en nuestras instalaciones.¡Hasta pronto!Casa Lit Barcelona by Ona
by A verified traveler
Posted 8 Nov 2024
Front desk really helpful and nice—especially Alex
Comment from Hotel Management
11 Nov 2024 by Casa Lit Barcelona by Ona, Hotel Management
Dear Danny, Thank you very much for this kind review of your recent stay.We're thrilled to hear that Alex at the front desk made a great impression – he's a star! It's also fantastic to know you found our rooms to be spotlessly clean. On the other hand, I see there's room for improvement regarding the hotel's condition. While our last renovation was in 2022, we're always looking for ways to enhance our guest experience and appreciate your feedback. Rest assured, we're on it!We look forward to seeing you again soon.Best regards,Casa Lit Barcelona by Ona
