Ratings based on 31 Verified Reviews
4.8 Room cleanliness
4.8 Service & staff
4.5 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Jun 2024
The property and its entire team are top notch. Extremely thoughtful and friendly. Always trying their best to exceed expectations. Very highly recommended establishment
by A verified traveler
Posted 6 Jun 2024
Wonderful holiday with a great staff
by A verified traveler
Posted 28 Oct 2022
Not as expected
Comment from Hotel Management
16 Dec 2022 by Kareem Rasla, Hotel Management
Dear Mr. Ayman, Thank you for choosing Steigenberger Resort Alaya to spend your holiday My team and I would also like to thank you for your valued feedback. You have provided us with great motivation in our strive to continuously improve the service we offer. we forwarded all your comments about the Hotel to our management team for a speed action. All Alaya team hope to welcome you again Best Regards. Ayman Saad. Hotel Manager
by A verified traveler
Posted 28 Apr 2022 on Hotels
by A verified traveler
Marsa Alam Come Back
Posted 13 Mar 2022 on HotelsOne of the newest resorts in the area of Marsa Alam only a few kilometres from the airport. Very spacious and comfortable rooms equipped with all the modern amenities. Great swimming pools and plenty of sun loungers around them as well as on the private beach - everyone can find a suitable spot to enjoy the sunshine. All inclusive formula with one open buffet restaurant called La Sultana and 4 a la carte (each dedicated to different regional cuisine). The quality of food in the main restaurant was good, however it can be improved in a la carte restaurants, particularly the hotel’s take-on the Italian dishes. Other facilities include a spa (worth visiting for its service and wide range of facials and massages) and a gym. Friendly staff throughout the hotel, although some waiters could work on their English language skills- some of them make simple mistakes after taking orders from customers, that can be a little irritating after a while. That being said, Steigenberger Alaya is definitely one of the best resorts in the area, worth choosing for one’s holiday on the Red Sea shores.
by A verified traveler
Posted 29 Nov 2024
The Service was absolutely excellent at all times. Our room cleaner (room 3002) was friendly and did an excellent job! Everyone provided a quick and wonderfull service, no matter if at the beach bar, Lobby Bar, Front desk, Main Restaurant, Special Restaurants, or room.
We really enjoyed 11 days of friendliness, great food and quiet space.
Only the Spa prices are too high (even for Steigenberger), and we do lots of travel for business and pleasure throughout the year to several different places around the world.
by A verified traveler
Posted 12 Nov 2024
by A verified traveler
Posted 27 Oct 2024
service
by A verified traveler
Posted 18 Oct 2024
Meravigliosa struttura, servizio di alto livello.
by A verified traveler
Posted 5 Oct 2024
Sehr modernes Hotel zum entspannen!
