Ratings based on 30 Verified Reviews

4.7 out of 5
4.8 Room cleanliness
4.8 Service & staff
4.5 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 20 Jun 2024
The property and its entire team are top notch. Extremely thoughtful and friendly. Always trying their best to exceed expectations. Very highly recommended establishment
5 out of 5
by A verified traveler

Posted 6 Jun 2024
Wonderful holiday with a great staff
3 out of 5
by A verified traveler

Posted 28 Oct 2022
Not as expected
Comment from Hotel Management
16 Dec 2022 by Kareem Rasla, Hotel Management
Dear Mr. Ayman, Thank you for choosing Steigenberger Resort Alaya to spend your holiday My team and I would also like to thank you for your valued feedback. You have provided us with great motivation in our strive to continuously improve the service we offer. we forwarded all your comments about the Hotel to our management team for a speed action. All Alaya team hope to welcome you again Best Regards. Ayman Saad. Hotel Manager
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 28 Apr 2022 on Hotels
4 out of 5
by A verified traveler

Marsa Alam Come Back

Posted 13 Mar 2022 on Hotels
One of the newest resorts in the area of Marsa Alam only a few kilometres from the airport. Very spacious and comfortable rooms equipped with all the modern amenities. Great swimming pools and plenty of sun loungers around them as well as on the private beach - everyone can find a suitable spot to enjoy the sunshine. All inclusive formula with one open buffet restaurant called La Sultana and 4 a la carte (each dedicated to different regional cuisine). The quality of food in the main restaurant was good, however it can be improved in a la carte restaurants, particularly the hotel’s take-on the Italian dishes. Other facilities include a spa (worth visiting for its service and wide range of facials and massages) and a gym. Friendly staff throughout the hotel, although some waiters could work on their English language skills- some of them make simple mistakes after taking orders from customers, that can be a little irritating after a while. That being said, Steigenberger Alaya is definitely one of the best resorts in the area, worth choosing for one’s holiday on the Red Sea shores.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 12 Nov 2024
5 out of 5
by A verified traveler

Posted 27 Oct 2024
service
5 out of 5
by A verified traveler

Posted 18 Oct 2024
Meravigliosa struttura, servizio di alto livello.
5 out of 5
by A verified traveler

Posted 5 Oct 2024
Sehr modernes Hotel zum entspannen!
5 out of 5
by A verified traveler

Posted 24 Sep 2024
Es war unser 6. Aufenthalt im Alaya und wir waren wieder begeistert. Die Küche exzellent und das Service spitze. Wir werden wieder kommen.