Ratings based on 33 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 Aug 2024
Comment from Hotel Management
13 Aug 2024 by Shehab , Hotel Management
Dear Mr. Shereen,Thank you for sharing your experience at Solymar Reef Marsa.We are very proud of the positive rating of our hotel and are pleased that we have fully met your expectations.We would also like to thank you for your helpful comment. The satisfaction of our guests is our first priority and it is so meaningful and motivating for our team to know when they have succeeded.It was a pleasure serving you and we hope to see you again at Solymar Reef Marsa.Best regardsYasser Safwat Hotel Manager
by A verified traveler
Posted 26 Apr 2024
Comment from Hotel Management
28 Apr 2024 by Yasser Safwat Hotel Manager, Hotel Management
Dear Mr. Karim,Thank you for sharing your experience at Solymar Reef Marsa.We are very proud of the positive rating of our hotel and are pleased that we have fully met your expectations.We would also like to thank you for your helpful comment. The satisfaction of our guests is our first priority and it is so meaningful and motivating for our team to know when they have succeeded.It was a pleasure serving you and we hope to see you again at Solymar Reef Marsa.Best regardsYasser SafwatHotel Manager
by A verified traveler
Fantastic hotel.
Posted 3 Apr 2023 on HotelsSuch a lovely clean and friendly hotel.
The staff are amazing
The facilities are brilliant.
The marine life is brilliant.
The rooms are clean and comfy.
Comment from Hotel Management
4 Apr 2023 by Abdelazim, Hotel Management
Dear Our valued guest,Thank you for choosing Sol Y Mar Reef Marsa to spend your holiday. My team and I would like to thank you for your critical and valued feedback. We have always been looking for a better way to improve the service we offer. Once again, thank you for your feedback. We are looking forward to see you again.Best regards,Abdelazim MohamedHotel Manager
by A verified traveler
Posted 22 Dec 2022
by A verified traveler
You couldn't ask for more
Posted 18 Nov 2022 on HotelsSeven stars and not only five. A perfect getaway. The check-in was a breeze. The staff knows you by name, as if you're the only guest. The staff try their best to make your stay an unforgettable one. The staff are always smiling and greeting. The all inclusive package is very rewarding. The rooms are neat and room service is optimal. A special thanks to Mr. Ahmed Youssef at the front desk. He upgraded our booking and gave us a royal treatment during our stay. The house reef is perfect for avid snorkelers.
You book at this hotel and you have access to the beaches and facilities of 7 other hotels and resorts.
Mr. Samy at the restaurant is very helpful and courteous.Mohamed at the splash bar, Amr at the sand bar, Aly at the beach bar and Kerollos at the lobby bar are very friendly and accommodating to all your requests.
Landscaping is breathtaking.
Animation team are doing their best to make you busy throughout the day. Every night there's a different entertainment program after dinner . Children are very well taken care of in terms of food and entertainment. A dedicated kids club, mini disco and face painting among other activities. Kate from the animation team made sure that our child was having much fun every night. Thanks Kate.
Room service at building 21 was outstanding.
A big thank you to the staff and management of Solymar reef marsa.
Comment from Hotel Management
18 Nov 2022 by Abdelazim, Hotel Management
Dear Our valued guest,Thank you for choosing Sol Y Mar Reef Marsa to spend your holiday. My team and I would like to thank you for your critical and valued feedback. We have always been looking for a better way to improve the service we offer. Once again, thank you for your feedback. We are looking forward to see you again.Best regardsAbdelazim Mohamed Hotel Manager
by A verified traveler
Posted 14 Nov 2022 on Hotels
Comment from Hotel Management
15 Nov 2022 by Abdelazim, Hotel Management
Dear Our valued guest Thank you for choosing Sol Y Mar Reef Marsa to spend your holiday. My team and I would like to thank you for your critical and valued feedback. We have always been looking for a better way to improve the service we offer. Once again, thank you for your feedback. We are looking forward to see you again. Best regards Abdelazim Mohamed Hotel Manager
by A verified traveler
Fantastic all inclusive small hotel
Posted 12 Nov 2022 on HotelsFantastic stay yet again at the solymar, we were the only english people there as i dont think brits know they can still stay there as there are no direct flights to marsa alam but we travelled down from hurghda which takes about 2 hours and is so worth the trip! Small and friendly hotel, personal service great animation team. Food is excellent afternoon vodka slushies are a must! House reef onsite and a shallow part of sea great for kids. Overall a fantastic stay with brilliant people 💕
Comment from Hotel Management
12 Nov 2022 by Abdelazim, Hotel Management
Dear Our valued guest Thank you for choosing Sol Y Mar Reef Marsa to spend your holiday. My team and I would like to thank you for your critical and valued feedback. We have always been looking for a better way to improve the service we offer. Once again, thank you for your feedback. We are looking forward to see you again. Best regards Abdelazim Mohamed Hotel Manager
by A verified traveler
Amazing and wonderful stay in Solymar
Posted 3 Aug 2022 on HotelsThis is our second time visiting this hotel and we have pleasant experience from our trip and vacation. Hospitality is on the high level, professional workers and service, everyone are friendly and doing all their best for you to have a comfortable stay in the hotel. Reception: very professional and always ready to help you. Food and cuisine: magnificent chefs, varied menu, everything is very tasty, desserts deserve special attention, so delicious, respect to all the workers of the restaurant. Housekeeping is taking care of rooms, clean and comfortable accommodation. Great and amazing animation team, interesting shows and activities which could raise your mood. The beach bar and cafe could make you happy with the taste of different variety of pizza, burgers, sandwiches and drinks according to your taste, professional service. The sea is perfect, the beach is wonderful, hope the administration would fix the situation with the beach chairs to increase their numbers on the beach, but still give it 10 out of 10, cause everything else is great. We would like definitely to come back.
Comment from Hotel Management
7 Aug 2022 by Abdelazim Mohamed, Hotel Management
Dear Our valued guest
Thank you for choosing Sol Y Mar Reef Marsa to spend your holiday. My team and I would like to thank you for your critical and valued feedback. We have always been looking for a better way to improve the service we offer. Once again, thank you for your feedback. We are looking forward to see you again.
Best regards
Abdelazim Mohamed
Hotel Manager
by A verified traveler
Posted 3 Jul 2022
Everything is just great like all jaz resorts.
The staff is very friendly, welcoming & professional.
The resort is very clean and the rooms are very nice.
The pools are nice but the pool bar are located at the smallest pool, which is hard to find place to sit at, while the big pool doesn’t have a bar.
The beach is rocky but you can find fish literally 2 meters away from the shore.
If you want to be picky the variety of the food isn’t the largest. However, you will always find something to eat and it will be delicious. If you prefer quality over quantity like I do you will love the food.
The evening shows are very good and entertaining but you need to go early or you will not find a place to sit.
The only downside for me was the misinformation about access to the aqua park and that we didn’t have free access.
Overall, a great place to stay and enjoy your vacation. great value for money. highly recommend.
Comment from Hotel Management
7 Aug 2022 by Abdelazim Mohamed, Hotel Management
Dear Our valued guest
Thank you for choosing Sol Y Mar Reef Marsa to spend your holiday. My team and I would like to thank you for your critical and valued feedback. We have always been looking for a better way to improve the service we offer. Once again, thank you for your feedback. We are looking forward to see you again.
Best regards
Abdelazim Mohamed
Hotel Manager
by A verified traveler
Posted 26 May 2022 on Ebookers
Comment from Hotel Management
6 Feb 2023 by Abdelazim, Hotel Management
Dear Our valued guest,Thank you for choosing Sol Y Mar Reef Marsa to spend your holiday. My team and I would like to thank you for your critical and valued feedback. We have always been looking for a better way to improve the service we offer. Once again, thank you for your feedback. We are looking forward to see you again.Best regards,Abdelazim MohamedHotel Manager
