Ratings based on 109 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 6 Oct 2024
Overall food was mostly good, some of it was just okay. The drinks were also okay. For the price though we can't complain.
The rooms and hotel was very clean and the service was excellent. The swimming pools were nice and clean. The snorkeling on the reef was amazing, highlight of the holiday.
For the price that is on offer, the value for money is great. We would definitely not hesitate to visit again.
by A verified traveler from Sidcup
Posted 9 Apr 2024
I went back to the Jaz Lamaya having been 4 times before the covid outbreak, and was pleasantly surprised to see the standards of service and quality of the properties & ameneties were still of a high standard and all the staff very friendly. They also catered for my Gluten Free requirements.
Comment from Hotel Management
21 May 2024 by Mohamed Alaa, Hotel Management
Dear our valued guest,Warm greetings from Jaz Lamaya,On behalf of Jaz Lamaya resort’s Management and Team, please allow us to express our sincerest appreciation for your approach of sharing your experience with us . We are glad to hear you fully enjoyed the experience in Jaz Lamaya and your comments with regards to the helpful attitude of our associates helped us to fulfil our ambitions. As our prime responsibility is to provide our guests a maximum level of quality in order to achieve your satisfaction.Once again, thank you very much and we are looking forward to welcoming you in the near future.Thank You,Hotel Management
by A verified traveler
Posted 1 Jan 2024
Comment from Hotel Management
10 Jan 2024 by Hotel Management , Hotel Management
Dear our valued guest,Warm greetings from Jaz Lamaya,On behalf of Jaz Lamaya resort’s Management and Team, please allow us to express our sincerest appreciation for your approach of sharing your experience with us . We are glad to hear you fully enjoyed the experience in Jaz Lamaya and your comments with regards to the helpful attitude of our associates helped us to fulfil our ambitions. As our prime responsibility is to provide our guests a maximum level of quality in order to achieve your satisfaction.Once again, thank you very much and we are looking forward to welcoming you in the near future.Thank You,Hotel Management
by A verified traveler
Posted 22 Nov 2023
by A verified traveler
Posted 9 Jul 2023 on Hotels
by A verified traveler
Posted 5 Apr 2022
Jaz Lamya is a very nice hotel. The family room with a separate kids room was amazing, traveling with a two year old baby. Staff were beyond excellent and super friendly. Food was also so yummy especially the grill. Corals are beautiful and you can view them from the pier or you can snorkel close to the shore and see the beautiful corals and fish. On the downside, Lamaya is not that near to the sand beach. It’s a 10 min walk. Children are not allowed on the larger Coraya city sand beach so we were stuck in a small area of the beach. We had to walk back to Lamaya every time we needed to use the toilets or get some food or drinks because we were not allowed to use the closer facilities belonging to the other resorts. The Jaz Samaya pool was nice but unusable when there is strong wind as it gets very cold. Jaz Lamaya pool is not well heated and swimming there was not enjoyable. The Jaz kids club was nice, they cook and have nice activities every day but the staff there doesn’t speak Arabic and only very broken English (their Dutch is fine). We stayed 12 days and we were rudely told that we are not welcomed in the aqua park the second time we went there even though we were never told that we are only allowed to go there once in our stay. Which doesn’t make much sense for people staying for longer durations. Overall, I can’t recommend jaz Lamaya. The food was great, the corals and fish were astonishing but the overall experience wasn’t the best.
Comment from Hotel Management
22 Dec 2022 by Abdel Ghafar Badr , Hotel Management
Dear Guests,Thank you for choosing Jaz Lamaya Resort to spend your holiday. My team and I would also like to thank you for your critical and valued feedback. Our whole team is extremely committed to delivering the perfect holiday experience for each and every guest. We are very sorry that we didn't accomplish this for you. We welcome any suggestions for improving and developing our service. Thank you, once more, for your visit to our hotel. We would also like to apologize again for not fulfilling your expectations. We hope to welcome you back to our hotel in the future.
by A verified traveler
Nice hotel for the price
Posted 13 Apr 2021 on HotelsLovely hotel. Great that it has its own dock. Very important as the coral reaches the beach. No beach entry, you must enter the water from a dock. Attendants were efficient. Entertainment was amusing. The hotel room had a nice view of the beach. I would stay here again.
Comment from Hotel Management
15 Apr 2021 by Elsayed, Hotel Management
Dear our valued guest,
Warm greetings from Jaz Lamaya,
Please allow us to Thank you for considering Jaz Lamaya for your stay for giving us the opportunity to serve your good self with the best of our hospitality.
We feel so fortunate to receive such great comments about all the services and facilities provided in our resort.
We hope that you will give us a chance in the near future to welcoming you with all the pleasures of Jaz Lamaya resort’s Management and Team.
Thank You,
by A verified traveler
Posted 6 Apr 2021 on Hotels
Great place with great service, specially Fady at the reception who went above and beyond to make our stay memorable.
Comment from Hotel Management
16 Apr 2021 by Elsayed, Hotel Management
Dear our valued guest,
Warm greetings from Jaz Lamaya,
Please allow us to Thank you for considering Jaz Lamaya for your stay for giving us the opportunity to serve your good self with the best of our hospitality.
We feel so fortunate to receive such great comments about all the services and facilities provided in our resort.
We hope that you will give us a chance in the near future to welcoming you with all the pleasures of Jaz Lamaya resort’s Management and Team.
Thank You,
by A verified traveler
Very good stay
Posted 18 Feb 2020 on HotelsVery nice and clean hotel with nice beach. I will definitely come back if I come to masar alam.
Comment from Hotel Management
24 Mar 2020 by Ahmed , Hotel Management
Many thanks for your feed back , hope to see you soon
by A verified traveler
Jaz Lamaya
Posted 3 Jan 2020 on HotelsVery Nice Experience
