Ratings based on 64 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Jul 2024
The property was beautiful, always clean, and well kept. The daytime reception staff couldn’t be more helpful and pleasant. However, the male individual who covered the night shift acted as though my group was a nuisance to him and it was a bother having us there.
Comment from Hotel Management
12 Jul 2024 by Matthew, Hotel Management
Thank you for choosing our apartment. We regret that you felt a lack of empathy from our staff. We are sorry for this inconvenience, we will take this important matter into account. We will be happy to welcome you again and you can enjoy that desired service and meet all your expectations. Our best regards.
by A verified traveler
Good comodities
Posted 1 Aug 2021 on HotelsGreat location and stuff. Good comodities
by A verified traveler
Posted 1 Aug 2020
by A verified traveler
Good location in El Puerto
Posted 7 Jul 2019 on HotelsGood location in El Puerto, with plenty of street parking and walking distance to restaurants and shopping. Going to the center of town will require a car / taxi, or a 30 minute walk.
Having a kitchen is convenient when traveling with a family.
Better than your typical European hotel, but the rooms could be cleaner.
I recommend asking to stay in the main building, instead of the rooms across the street.
This was our 6th trip staying here, and we would definitely stay here again.
by A verified traveler
Posted 8 Apr 2019
by A verified traveler
Posted 27 Oct 2018 on Hotels
by A verified traveler
Oh So Tired
Posted 8 Oct 2017
Cons: Major investment required in the apartments.
Setting aside minor points such as a freezing pool, ignored bed request and a power cut, the main issue was that the apartment was tired. Probably state of the art in the 1980's, it is now very tired. We prepaid for three nights but checked out after two, not a word was said, no query as to why we were leaving early. I suspect that the staff are well aware of the situation.
by Rosa
Awesome spot!
Posted 2 Jul 2017 on HotelsGreat location, I've always loved Vista Hermosa, the centro comercial next door is fantastic for drinks, dining, shopping. It's the best part of town as well. Apartment was great for the price, and the pools and grounds were gorgeous.
by A verified traveler
Posted 26 Jun 2017 on Hotels
Colchón malo.
Recommended
for Everyoneby A verified traveler
Pleasant Hotel in a quiet area
Posted 7 Mar 2017
Pros: Welcoming staff
Cons: Apartment kitchen and bathroom needs upgrading
Location: Convenient for exploring the Cadiz area and Sherry bodegas
We spent a week at this hotel, which is situated in a quiet residential area, a short distance from the town. There is a regular bus service to the train station and beach.
We were upgraded to a two-bedroom apartment, which was comfortable and very clean. It had a kitchen area, which needs updating. It was equipped with cooking utensils, crockery and cutlery, a small hob, microwave, washing machine and iron. There was no kettle. There is a decent DIA supermarket nearby.
The living area was furnished with a dining table and chairs a settee, armchair and television. There was an outside sitting area, which had a table and chairs.
The beds were very comfortable, the bed linen of good quality.
The bathroom was dated and slightly cramped, but the shower pressure was good. There was a second bathroom with a toilet and washbasin. The gardens are pretty and very well maintained.
The restaurant only opened for breakfast. The buffet breakfast for ten Euros is very good value. There was no bar service.
The reception staff were efficient and very helpful.
Free Wi-Fi is available throughout the complex, although signal strength is variable.
