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Quality Suites University

2.5 star property
Hotel in El Paso with free breakfast and a 24-hour business center

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Quality Suites University

Reception
Pillowtop beds, desk, iron/ironing board, free WiFi
Exterior
Free daily buffet breakfast
Free daily buffet breakfast

Reviews

6.2 out of 10

Popular amenities

  • Housekeeping
  • Pet friendly
  • Breakfast included
  • Laundry
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room, 1 King Bed, Non Smoking

Pillowtop beds, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Pillowtop bed
Private bathroom
Shower/tub combination
Hair dryer
  • 32.5 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible, Non Smoking

Pillowtop beds, desk, iron/ironing board, free WiFi

Room, 1 King Bed with Sofa bed, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Pillowtop bed
Private bathroom
Shower/tub combination
Hair dryer
  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Pillowtop beds, desk, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Pillowtop bed
Private bathroom
Shower/tub combination
Hair dryer
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Pillowtop beds, desk, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Pillowtop bed
Sofa bed - unspecified
Private bathroom
Shower/tub combination
  • 35 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Pillowtop beds, desk, iron/ironing board, free WiFi

Room, 1 Queen Bed, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Pillowtop bed
Private bathroom
Shower/tub combination
Hair dryer
  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, Non Smoking

Pillowtop beds, desk, iron/ironing board, free WiFi

Suite, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Pillowtop bed
Sofa bed - unspecified
Private bathroom
Shower/tub combination
  • 33 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Similar properties

In-room safe, desk, blackout drapes, iron/ironing board

Quality Inn And Suites

Pool
Breakfast included
Pet friendly
Parking included
8.2 out of 10, Very Good, (1000)
The price is P4,670
P5,487 total
includes taxes & fees
Dec 31 - Jan 1, 2025
Quality Inn And Suites
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About the neighborhood

Map
949 Sunland Park Dr, El Paso, TX, 79922

What's nearby

  • Sunland Park Mall - 11 min walk
  • Sunland Park Racetrack and Casino - 2 min drive
  • Don Haskins Center - 7 min drive
  • University of Texas at El Paso - 7 min drive
  • Sun Bowl Stadium - 8 min drive

Getting around

  • El Paso Union Depot - 8 min drive
  • El Paso International Airport (ELP) - 17 min drive

Restaurants

  • ‪Sunland Park Racetrack & Casino - ‬3 min drive
  • ‪Whataburger - ‬18 min walk
  • ‪Corner Bakery Cafe - ‬15 min walk
  • ‪McDonald's - ‬6 min walk
  • ‪The Greenery - ‬11 min walk

About this property

Quality Suites University

Hotel in the business district
You can look forward to a free breakfast buffet, a shopping mall on site, and dry cleaning/laundry services at Quality Suites University. Stay connected with free in-room WiFi, and guests can find other amenities such as a fireplace in the lobby and a 24-hour business center.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • RV/bus/truck parking, multilingual staff, and coffee/tea in the lobby
  • An elevator, smoke-free premises, and a front-desk safe
Room features
All 61 rooms boast comforts such as air conditioning, in addition to thoughtful touches like free WiFi and safes.
Other amenities include:
  • Bathrooms with shower/tub combinations and hair dryers
  • TVs with premium channels
  • Refrigerators, microwaves, and coffee/tea makers

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Shopping mall

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 3 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • MP3 dock
  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 25 lbs per pet)

Children and extra beds

Children are welcome
4 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • In-room safe fee: USD 2.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Suites University El Paso
Comfort Suites University Hotel El Paso
Quality Suites University Paso
Quality Suites University Hotel
Quality Suites University El Paso
Quality Suites University Hotel El Paso

Frequently asked questions

Is Quality Suites University pet-friendly?

Yes, Quality Suites University allows cats and dogs (limit 2 total) with a maximum weight of up to 25 lbs per pet. There's a fee of USD 50 per pet, per stay. Service animals are exempt from fees.

How much is parking at Quality Suites University?

Self parking is free at this property.

What time is check-in at Quality Suites University?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Quality Suites University?

Check-out is at 11:00 AM.

Where is Quality Suites University located?

Located in the heart of El Paso, this hotel is within a 15-minute walk of Bob-O's Family Fun Center and Sunland Park Mall. El Paso Desert Botanical Garden and Sunland Park Racetrack and Casino are also within 2 mi (3 km).

Quality Suites University Reviews

Reviews

6.2
Rating 10 - Excellent. 220 out of 1001 reviews" "
Rating 8 - Good. 194 out of 1001 reviews" "
Rating 6 - Okay. 187 out of 1001 reviews" "
Rating 4 - Poor. 171 out of 1001 reviews" "
Rating 2 - Terrible. 229 out of 1001 reviews" "

6.0/10

Cleanliness

6.8/10

Staff & service

5.6/10

Amenities

5.8/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

4/10 Poor

Nader, Albuquerque

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The building is just too old. The room door lock is broken, the carpet is dirty, and the bathroom is too small.
Stayed 1 night in Dec 2024

10/10 Excellent

Enrich

Traveled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Not very clean
Stayed 1 night in Nov 2024

4/10 Poor

Yolanda

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
El baño sucio, la regadera se salia el agua y tenia moho, no habia klennex, mucho ruido de otros cuartos, no lo recomiendo para nada
Stayed 2 nights in Oct 2024

2/10 Terrible

Robert, Temple

Disliked: Cleanliness, staff & service, property conditions & facilities
I checked into the property with my debit card that only had 95 dollars on it. The manager told me there was a 100 deposit. Which I wasn’t aware of I already paid for the booking but he wouldn’t let me stay. He was very rude. Please. Give me a comp for this trip
Stayed 1 night in Nov 2024

2/10 Terrible

Jorge

Disliked: Cleanliness, staff & service, property conditions & facilities
Muy malo el servio
Stayed 1 night in Oct 2024

6/10 Okay

Jose

Liked: Cleanliness, staff & service
Have been in this place few times since it was comfort inn or suites ? Place it’s getting older
Stayed 2 nights in Oct 2024

6/10 Okay

Gerardo, Chihuahua

Hotel seems to be in restoration. There are traces of unfinished details. Elevators seems to be shabby. Breakfast, though included, not politely served and well serviced. Though room was clean, showed some shabby itesm in the bathroom.
Stayed 1 night in Oct 2024

6/10 Okay

Vanessa

Stayed 1 night in Sep 2024

2/10 Terrible

paulo

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Property is in a great location in West El Paso. There were no towels available for us, the elevators were closed. The pool was closed. Only 1 of the 2 stairwells was open. The alarm on the alarm clock was set for 6 am. Our rooms weren't made up in between days and they told us that was policy. Our restroom plug didn't work with the hair dryer. This was our 3rd time staying here and probably the last time unfortunately unless Quality Suites does something about it.
Stayed 2 nights in Sep 2024

6/10 Okay

Israel

Traveled with family and small children, Traveled with family
Liked: Staff & service
There was a little problem with the restroom other than that was really good
Stayed 1 night in Sep 2024

2/10 Terrible

Thomas

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty room. Staff never bothered to clean the room. Hotel os in poor condition.
Stayed 2 nights in Sep 2024

8/10 Good

Enrich

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

Thomas

Disliked: Cleanliness, property conditions & facilities
Old, unkept, dirty rooms. Poorly kept.
Stayed 3 nights in Sep 2024

6/10 Okay

Cecilio

Traveled with family
Liked: Cleanliness
I had to ask for towels that they did not have at the room. The pool was closed at all time. The curtains where rip as well.
Stayed 2 nights in Aug 2024

4/10 Poor

leann

Stayed 1 night in Aug 2024

10/10 Excellent

Paola

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

4/10 Poor

Jaime

Disliked: Staff & service, property conditions & facilities
Dirty bath and bed
Stayed 2 nights in Aug 2024

6/10 Okay

Alfonso

Stayed 1 night in Aug 2024

2/10 Terrible

Marissa

Disliked: Cleanliness, staff & service
Stayed 3 nights in Aug 2024

2/10 Terrible

Judith

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The first attempt of room 208 smelled like feet. The second room 215 was leaking dirty sewer water.
Stayed 3 nights in Aug 2024

8/10 Good

Orlando

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

6/10 Okay

Verda

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

Jennifer

Stayed 2 nights in Aug 2024

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Take your family somewhere else!!
I booked 3 rooms and had to move out of 1 as soon as I entered the room due to the ac not working at all and it feeling like a sauna in there. The ac in the other rooms were not cold but were tolerable throughout our 3 day stay except on the last day the ac from the room that we were moved into, stopped turning on. The sofa sleepers were stained with what looked like blood or some type of big brown stains. Towels at this hotel are almost nonexistent. Each room only has 2 big towels and 1 washcloth and they are filthy! We couldn’t get replacement towels until the night before check out and of course it was only 2 big towels and 1 washcloth. The pool was closed all throughout our stay. Our keys to all the rooms had to be taken to the front desk to be reprogrammed EVERY TIME we were needing to get into our rooms. The elevator has the 2 lit up at all times so guests will only go to the 2nd floor but we went to the 3rd floor out of curiosity and it is a DISASTER on that floor! I don’t know what happened to the entire 3rd floor to cause it to be unusable. I know this hotel is much cheaper than many others in El Paso but I would much rather pay more for a good hotel where my family and I will sleep comfortably and not wrapped in our own blankets in order to not sleep on anything filthy in this room. The bathtubs are filthy brown so we took showers with our crocs on! The handle in our shower kept coming off and had to be put back in and my son's shower didn’t work at all.
Stayed 3 nights in Aug 2024

6/10 Okay

Maribel

Business traveler, Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
N/a
Stayed 2 nights in Jul 2024