Ratings based on 799 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Oct 2024
The property is listed as pet friendly. I paid for the room in advance and nothing was mentioned so I did not expect to get a ‘pet fee’ at the hotel and then have to pay for parking as well.
Comment from Hotel Management
30 Oct 2024 by Owner, Hotel Management
Thank you for taking the time to share your feedback with us about your recent stay, Claudie. We strive to provide our guests with the best value for their travel dollar and apologize if you feel we were not successful. Please feel free to reach out to the hotel directly if you would like to discuss your feedback further offline. We hope to welcome you again in the future.
by A verified traveler
Posted 4 Oct 2024
Basic h2s hotel
Comment from Hotel Management
4 Oct 2024 by Owner, Hotel Management
Edith, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.
by A verified traveler
Posted 4 Oct 2024
We stayed at this hotel because of the pool and it was closed most of the time. When we asked when it was opening they didn’t know. We had to pay for parking. The nice thing about the stay was good restaurants were at walking distance.
Comment from Hotel Management
4 Oct 2024 by Owner, Hotel Management
Thank you for taking the time to review our hotel, Cynthia. We will be sure to use this to improve our service in the future! We hope for the opportunity to host you again soon!
by A verified traveler
Posted 4 Oct 2024
Comment from Hotel Management
4 Oct 2024 by Owner, Hotel Management
Anita, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.
by A verified traveler
Posted 1 Oct 2024
The room was clean, spacious and had standard size appliances. Unlike other places with a mini fridge n microwave.
Recommend the breakfast, a good variety to select along with healthy options.
Comment from Hotel Management
2 Oct 2024 by Owner, Hotel Management
Osvaldo, thank you so much for your kind words. We really appreciate you taking the time to share your experience with us! We hope to see you again soon.
by A verified traveler
Posted 27 Sep 2024
For a Hilton, this property was extremely disappointing. My room had very dirty carpet with large stains all over the place. Then I found hair on the bed. I got a room change. The other room had slightly improved carpet but it was a downgrade in terms of amenities. And on top of that, the shower head had issues and the water was lukewarm not hot. I guess this is normal for them, because they didn't do much to make it right. Just very disappointed with my stay here. This is shameful for a Hilton property.
Comment from Hotel Management
30 Sep 2024 by Owner, Hotel Management
Thank you for taking the time to review us, Krutarth. It is never our intention to disappoint a guest. We will review this feedback during our next team meeting to ensure it does not happen again. Please don’t hesitate to reach out to the hotel directly if you would like to discuss this issue further. We hope to welcome you back in the future for a more positive experience.
by A verified traveler
Posted 20 Sep 2024
Comment from Hotel Management
23 Sep 2024 by Owner, Hotel Management
Pamela, we appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!
by A verified traveler
Posted 2 Sep 2024
Rooms are very spacious and clean!
Comment from Hotel Management
3 Sep 2024 by Owner, Hotel Management
Martha, we appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!
by A verified traveler
Posted 25 Aug 2024 on Travelocity
Comment from Hotel Management
27 Aug 2024 by Owner, Hotel Management
Nicole, we appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!
by A verified traveler
Posted 19 Aug 2024
What are great property! Very friendly staff! :-)
Comment from Hotel Management
20 Aug 2024 by Owner, Hotel Management
Heidi, we appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!
