Ratings based on 989 Verified Reviews
3.5 Room cleanliness
3.7 Service & staff
3.6 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
by A verified traveler from Tularosa
Posted 19 Nov 2024
by A verified traveler
Posted 18 Nov 2024
Staff was so kind, security drove me to airport when i needed to leave sooner than I thought. Food and staff at resturant were great. Bed mattress was not very good and I didnt have hot water for morning shower, only luke warm.
by A verified traveler
Posted 7 Oct 2024
Nice room and clean. Will stay there again
by A verified traveler
Posted 3 Oct 2024
I like the Breakfast options
The front desk staff in the morning was not friendly or want to help (Josue)
by A verified traveler
Posted 2 Sep 2024
by A verified traveler
Posted 24 Aug 2024
Enjoyable and quiet.
by A verified traveler
Posted 18 Aug 2024
I have been staying here every time I come to visit family.Very convenient to the airport.friendly staff.
Comment from Hotel Management
19 Aug 2024 by FC, Hotel Management
Thank you for your awesome rating and your feedback!
by A verified traveler
Posted 5 Aug 2024
I love the pool setup
Comment from Hotel Management
5 Aug 2024 by FC, Hotel Management
Great! Thanks for your feedback!
by A verified traveler
Posted 5 Aug 2024
Comment from Hotel Management
6 Aug 2024 by FC, Hotel Management
Thank you for your feedback and for your great Rating!
by A verified traveler
Posted 31 Jul 2024
Reserved room was for 1 king. The bed was barely a Queen size. They gave me what appeared to be an accessible room (roll in shower, grab bars), however, there was only about 2feet of space to get to the small bed. There is no way that someone with a cane/walker/wheelchair would be able to use this room. All vending/ice machines were missing or not operational.Hotel is in disrepair. Most staff was worthless. However, Aiden (front desk) was friendly and went above/beyond.
Comment from Hotel Management
5 Aug 2024 by FC, Hotel Management
Thank You for your feedback and we apologize for this inconveniences this might have caused.Thank you for your opinion!we value it
