Ratings based on 225 Verified Reviews
3.8 Room cleanliness
3.8 Service & staff
3.2 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Nov 2024
I like
Comment from Hotel Management
18 Nov 2024 by Gardner Team, Hotel Management
Thank you so much for your 5-star review! We're thrilled to hear that you like it. Your support means a lot to us! Safe travels!
by A verified traveler
Posted 23 Oct 2024
Very unique, History was Interesting.
Comment from Hotel Management
29 Oct 2024 by Gardner Hotel Team , Hotel Management
Thank you for your wonderful feedback! We’re delighted to hear that you found our hotel unique and enjoyed the interesting history it has to offer. We believe that our rich heritage adds to the overall experience, and it’s great to know you appreciated it. We hope to welcome you back for another memorable stay!
by A verified traveler
Posted 14 Oct 2024
a nice place to stay if you want to party around downtown
Comment from Hotel Management
29 Oct 2024 by Gardner Hotel Team, Hotel Management
Thank you for your review! We’re glad to hear you enjoyed your stay and found our location convenient for exploring downtown. It's a vibrant area with plenty to offer for a fun night out! We hope to welcome you back for more exciting experiences in the future!
by A verified traveler from Santa Fe
Posted 2 Oct 2024
Fantastic!!!
Comment from Hotel Management
4 Oct 2024 by The Gardner Hotel Team , Hotel Management
Thank you for your review Sharon. We are happy to hear that you had a fantastic time while staying with us. We hope you enjoyed the rest of your travels in El Paso. Happy Travels
by A verified traveler
Posted 31 Aug 2024
Everything was great, especially the people behind the counter who told me about John Dillinger
Comment from Hotel Management
31 Aug 2024 by The Gardner Hotel Team , Hotel Management
Thank you for your review. We're happy to hear that you enjoyed your experience and that our team was able to share some interesting history with you. John Dillinger certainly makes for a fascinating topic! Happy Travels
by A verified traveler
Posted 25 Aug 2024
Good: The staff was friendly and helpful. The lobby was nice.
Not so good: the room smelled bad. Suspect the carpet could use a cleaning. Halls were dark paint and poorly lit. Supplied earplugs did not help with the bar music in the adjacent building. Curtains did not block out the lights from passing traffic.
Bar fight in the street at 3am.
Miserable night.
Comment from Hotel Management
26 Aug 2024 by The Gardner Hotel Team , Hotel Management
Thank you for your review Mike. We’re glad to hear that you found our staff friendly and the lobby to your liking. However, we apologize in learning about the issues you had during your stay. Rest assured that we take your comments seriously. We looking into ways to better manage these situations. We hope you’ll consider giving us another chance to provide you with a more enjoyable stay. Happy Travels.
by A verified traveler
Posted 3 Aug 2024 on Hotels
Affordable, Meet new people
Comment from Hotel Management
5 Aug 2024 by The Gardner Hotel Team, Hotel Management
Hello Domonic. Thank you for your rating. We are glad you enjoyed your stay with us. Happy Travels.
by A verified traveler
Posted 29 Jul 2024
Comment from Hotel Management
5 Aug 2024 by The Gardner Hotel team, Hotel Management
Thank you for your rating. We hope you enjoyed the rest of your travels in El Paso.
by A verified traveler
Posted 23 Jun 2024
The staff was amazing and the building has historical significance. I felt like was in the 1920s. It felt very classy. I will come again.
Comment from Hotel Management
6 Jul 2024 by The Gardner Hotel Team, Hotel Management
Thank you for your review Pedro. We are happy to hear you enjoyed your stay with us a long with the history that comes with the Hotel. We hope to see you again soon.
by A verified traveler
Posted 21 Jun 2024
Comment from Hotel Management
18 Jul 2024 by The Gardner Hotel Team, Hotel Management
Thank you for your rating Carlos. We hope you enjoyed the rest of your travels in El Paso. We hope to see you again soon. Happy Travels
