Ratings based on 288 Verified Reviews
4.1 Room cleanliness
4.1 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Nov 2024
Great to stay with pets
Comment from Hotel Management
26 Nov 2024 by Customer Care Team, Hotel Management
Hi Racio, Thank you for your feedback! We're so glad to hear that you had a great stay with your pets. We love being a pet-friendly hotel and are thrilled to know that your furry friends felt just as welcome as you did. We look forward to hosting you and your pets again in the future!Best Regards,Guest Experience Team
by A verified traveler
Posted 24 Nov 2024
Great customer service! Area is well lit, felt safe. Room and beds clean.
Comment from Hotel Management
26 Nov 2024 by Customer Care Team, Hotel Management
Hi Silvia, Thank you for your kind words! We’re thrilled to hear that you had a great experience with our customer service and felt safe and comfortable during your stay. It's wonderful to know that you found the room and beds clean as well. We truly appreciate your feedback and look forward to welcoming you back for another great stay!Best Regards,Guest Experience Team
by A verified traveler
Posted 23 Nov 2024
Comment from Hotel Management
26 Nov 2024 by Customer Care Team, Hotel Management
Hi Sandra, Thank you for these upbeat ratings! We're extremely delighted to learn that you had a great stay and loved our hospitality. We'd love to see you choose us again on your next trip!Best Regards,Guest Experience Team
by A verified traveler
Posted 20 Nov 2024
The room had everything we needed after a long day of driving. The bed was very comfortable!
Comment from Hotel Management
22 Nov 2024 by Customer Care Team, Hotel Management
Hi Patricia, We’re so glad to hear that the room had everything you needed after a long day of driving, and that you found the bed very comfortable! It's always our goal to provide a relaxing and convenient environment for our guests. We hope to welcome you back on your next trip and continue providing you with a great stay!Best Regards,Guest Experience Team
by A verified traveler
Posted 18 Nov 2024
Comment from Hotel Management
19 Nov 2024 by Customer Care Team, Hotel Management
Dear Guest, we are always anxious to get feedback from our guests in relation to their stays with us, so we very much appreciate your rating, thank you. Whilst we are pleased that you had a reasonable stay here, we aim to exceed all of our guests’ expectations, and we are disappointed that we did not exceed yours. We sincerely hope you will give us another opportunity to host you. Thanks again.Best Regards,Customer Care Team
by A verified traveler
Posted 15 Nov 2024
Comment from Hotel Management
19 Nov 2024 by Customer Care Team, Hotel Management
Hi Martha, We are delighted to have provided you with suitable accommodation for your trip here. Please let us know if any part of the stay didn’t work for you and we will be happy to introduce improvements in your area for an enhanced future experience. We appreciate your kind ratings, and we hope to welcome you back again before long!Best Regards,Guest Experience Team
by A verified traveler
Posted 5 Nov 2024
Location was perfect for my wedding destination. Young man at the front desk was efficient, welcoming and very pleasant. The only problem was limited accessible parking and the street noise. Im a sound sleeper so it wasnt a problem.
Comment from Hotel Management
7 Nov 2024 by Customer Care Team, Hotel Management
Hi Carolyn, Thank you for sharing your experience! We're delighted to hear the location was perfect for your wedding and that our front desk staff made a positive impression with their efficiency and warmth. We appreciate your feedback on the accessible parking and street noise, and we’re glad it didn’t impact your stay. Congratulations on your wedding, and we’d love to welcome you back in the future!Best Regards,Guest Experience Team
by A verified traveler
Posted 28 Oct 2024
there were three of us sharing the room. We needed fresh towels every day. Had no problem receiving them.
Also our room was away from the traffic noise.
Comment from Hotel Management
31 Oct 2024 by Customer Care Team, Hotel Management
Hi Richard, Thank you for your feedback! We're glad to hear that you had no trouble receiving fresh towels during your stay and that your room's location provided a peaceful environment away from traffic noise. We aim to ensure our guests have a comfortable and enjoyable experience, and it’s great to know we met your needs. If there's anything else you'd like us to know or any suggestions for enhancing your next visit, please feel free to share. We look forward to welcoming you back soon!Best Regards,Guest Experience Team
by A verified traveler
Posted 28 Oct 2024
Good place friendly safe
Comment from Hotel Management
31 Oct 2024 by Customer Care Team, Hotel Management
Hi Dustin, Thank you for your feedback! We're delighted to hear that you found our hotel to be a friendly and safe place. Creating a welcoming environment for our guests is a top priority, and your satisfaction means a lot to us. If there’s anything specific you enjoyed or any suggestions you have for enhancing your next stay, we’d love to hear from you. We look forward to welcoming you back soon!Best Regards,Guest Experience Team
by A verified traveler
Posted 21 Oct 2024
This is not a hotel and it was sold to me as one it looks more like a motel bad quality and break fast not even dogs could it that crap!
Comment from Hotel Management
23 Oct 2024 by Customer Care Team, Hotel Management
Hi there, We appreciate you taking the time to share your feedback, and we sincerely apologize for the disappointment you experienced during your stay. It's concerning to hear that the property did not meet your expectations, particularly regarding cleanliness and the quality of the breakfast. While we strive to maintain high standards, we recognize that improvements are necessary. We are currently reviewing our cleaning protocols and breakfast offerings to enhance quality and satisfaction. Your experience is important to us, and we would love the opportunity to make it right in the future,Best Regards,Guest Experience Team
