Ratings based on 65 Verified Reviews

4.4 out of 5
100% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 2 Feb 2023 on Hotels
4 out of 5
by A verified traveler

Great find

Posted 6 Jul 2022 on Hotels
I found this hotel looking for something close to Atlacomulco and it was a good find, the surroundings are fabulous and worth seeing.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 3 Jan 2022 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 18 Oct 2021 on Hotels
4 out of 5
by A verified traveler

Nice and quiet.

Posted 6 Mar 2021 on Hotels
Loved the view.
Comment from Hotel Management
6 Mar 2021 by HOTEL GOLD, Hotel Management
Thank you for your comment and rating. We hope to see you soon. Nice day.
4 out of 5
by A verified traveler

Posted 1 Jan 2020
Te property is very new. I was told that they had around 6 months in operation from the time it was ready. Everything is aesthetically pleasing. Though it seemed that they still have some finishing touches that need to be addressed. There are no carbon monoxide or smoke detectors within the rooms we stayed in. Maybe that’s why whoever stayed before us spent time smoking in the bathroom and even left a cigarette burn in the shower floor; we are non-smokers. We were there, for a night, during the last week of December of 2019. There are currently no heaters in the reins we stayed, so expect it to be very cold, even with the warm blankets provided. Also, the main reason we chose it was because of the advertised 10km distance from the Monarch Butterflies Sanctuary we were going to visit the following day. Unfortunately, the hotel is definitely NOT within that distance. It is way farther. The positive side to this is that it is next to a beautiful town, named El Oro de Hidalgo. During the day it has a swap meet, and during the evening, Mamés way to it’s beautiful structures and locales.
Comment from Hotel Management
26 Jan 2020 by HOTEL GOLD, Hotel Management
Agradecemos el tiempo para escribirnos sus comentarios, queremos ofrecerles una disculpa por lo sucedido y la mala información proporcionada, nos esforzaremos para mejorar ya que gracias a las personas como usted y sus comentarios nos ayudan a darnos cuenta de los detalles que debemos solucionar para mejorar nuestros servicios. Esperamos vuelvan pronto.
5 out of 5
by A verified traveler from Clovis, California

Posted 4 Jul 2019 on Travelocity
This is a brand new hotel. The rooms and bathrooms are spacious, clean, comfortable. They have a tv, a little table; everything you need for a cozy night. The room has plenty of towels, toiletries and bottled water per person. It is not a luxury hotel, but a very nice place to spend the night. The hotel is a 10 min drive from downtown (a taxi charges ($1.75 dlls to take you to downtown) The young staff is extremely friendly, polite and helpful. A big thank you to Ernesto for making us feel at home. There is underground parking and the staff closes the door at 10 pm. So your car is safe. Breakfast is only instant coffee and a box of cereal. Cur fresh fruit only on weekends. However, with all the delicious food that you find in downtown El Oro, you don't really want to eat at the hotel. Best of all, a room with two double beds for less than $35 dollars a night, makes this hotel “gold” for avid, budget conscious travelers. My sisters and I had a very pleasant stay in this hotel. I highly recommend it and , definitely, we are looking forward to go back.
Comment from Hotel Management
9 Jul 2019 by ERNESTO, Hotel Management
Gracias Eva por tomarse el tiempo para escribir su comentario, fue un placer atenderla a usted y a sus hermanas pues se portaron muy amables con el personal y de esa forma fue que tuvimos una gran comunicación entre ustedes y el personal. Un gusto servirles!, esperamos que nos visiten pronto.
5 out of 5
by A verified traveler

Posted 20 Aug 2024
Lugar tranquilo, limpio y seguro. Personal amable
3 out of 5
by A verified traveler

Falta mejorar y ofrecer mas servicios

Posted 4 May 2024 on Hotels
El hotel es muy simple, pocos espacios de estacionamiento, falta iluminación en las habitaciones, no cuenta con servicio de cocina o que tengan convenios con restaurantes locales, despues de llegar en la noche solo se ofrece un café o cereal y por la mañana lo mismo, no hay opción de desayunar y debemos salir a buscar, motivo por el cual decidimos irnos del lugar.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 28 Apr 2024 on Hotels